Return to previous page

Problem after transfering site to another hosting provider

This topic has 2 replies, 2 voices, and was last updated 2 years, 6 months ago ago by Rose Tyler

KIVI

Participant

August 10, 2022 at 12:43

Hello!

After transferring site to different hosting provider there is just a plain text on white page without previous theme layout and custom CSS I did on the page.

I have backup of all WP files and a copy of MySQL database, which were used before transfer, but still cannot get previuos look back.

Please help me :/

Please, contact administrator
for this information.

#331439 Copied Theme version: 8.2.4 WooCommerce version: 6.8.0

1 Answer

Rose Tyler

Support staff

August 10, 2022 at 13:24

Hello,

Contact your hosting provider and ask about assistance from their side first.
Probably you did not migrate correctly. Try the Duplicator plugin.
We recommend contacting your hosting provider, because, as a rule, hosting support helps with this. Site migration is not related to the theme, so we don’t have any detailed suggestions.

Regards

#331445 Copied
Tagged: hosting, problem, provider, themes, transferring, woocommerce, wordpress
Viewing 2 results - 1 through 2 (of 2 total)