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Problem after updating the theme - by Aryanna_p

This topic has 10 replies, 3 voices, and was last updated 6 years, 1 months ago ago by Rose Tyler

Aryanna_p

Participant

September 26, 2018 at 08:19

Hello support! I upgraded the theme to 5.0. Now I cant’ se the menu in the shop page.
https://prnt.sc/kytlma
Thank you for the support

#199964 Copied Theme version: 5.0

9 Answers

Rose Tyler

Support staff

September 26, 2018 at 08:36

Hello,

Please provide us with temporary wp-admin and FTP access so we can take a closer look.

Regards

#199965 Copied

Aryanna_p

Participant

September 26, 2018 at 08:40

hello here the credential in private content. Actually the menù disappeared everywere.

Please, contact administrator
for this information.

#199969 Copied Theme version: 5.0

Rose Tyler

Support staff

September 26, 2018 at 08:48

I’ve updated Core plugin.
Please check now.

Regards

#199970 Copied

Aryanna_p

Participant

September 26, 2018 at 09:02

Thnak you very much

#199972 Copied

Rose Tyler

Support staff

September 26, 2018 at 09:10

You’re welcome!

Regards

#199973 Copied

Aryanna_p

Participant

September 27, 2018 at 18:55

Hello support , after updating i can’t see the social icon anymore, and the stars on the “single product page”
https://prnt.sc/kzhwn5

and also thi strange green line on my shop page (see the attched image) any suggest?
https://prnt.sc/kzhxa4

Thank you

#200086 Copied Theme version: 5.0

Olga Barlow

Support staff

September 27, 2018 at 20:58

Hello,

There are no problems with the icons http://prntscr.com/kzje5j or categories widget. It’s your browser cache. Clear it https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn?hl=en

Regards

#200101 Copied

Aryanna_p

Participant

September 28, 2018 at 08:21

Thank you you’re right. Have a good day.

#200124 Copied

Rose Tyler

Support staff

September 28, 2018 at 08:23

You’re welcome!
Wish you the same.

Regards

#200126 Copied
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