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Problem checkout Bugg theme??? - by Eduard

This topic has 7 replies, 2 voices, and was last updated 4 years, 9 months ago ago by Olga Barlow

  • Avatar: Eduard
    Eduard
    Participant
    February 10, 2020 at 07:29

    Hello, please do a test on my site to buy a product to see that the checkout page is a problem, do not let me select the payment method is stuck there and does not go on

    https://prnt.sc/r00998

    Please, contact administrator
    for this information.
    #229542 Copied Theme version: 6.2 WooCommerce version: 3.8
    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 10, 2020 at 10:07

    Hello,

    We have tested your site and don’t see mentioned issue https://gyazo.com/01ffb1296469f1e8a8011dfdbcc64a3a
    Have you sorted out?

    Regards

    #229551 Copied
    Avatar: Eduard
    Eduard
    Participant
    February 10, 2020 at 10:08

    enter all fields please and then the problem arises

    #229552 Copied
    Avatar: Eduard
    Eduard
    Participant
    February 10, 2020 at 10:45

    https://i.gyazo.com/5f83b1c09aa32ab5378d9c7ab9369406.mp4

    #229557 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 10, 2020 at 13:16

    Hello,

    Can’t get the error https://gyazo.com/fe78ee726fdd5a628c295b10f3bb88f3
    Check the console, do you have any JS errors there?
    Enable default Storefront theme, check if you have the same issue with the default theme.

    Regards

    #229573 Copied
    Avatar: Eduard
    Eduard
    Participant
    February 10, 2020 at 13:30

    now it works,
    weird thing

    #229577 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 10, 2020 at 13:41

    Hello,

    Maybe some browser glitch, don’t know. It worked for us from the very beginning.

    Regards

    #229581 Copied
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