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Problem getting logo to display on desktop screen

This topic has 6 replies, 2 voices, and was last updated 2 years, 5 months ago ago by Rose Tyler

Ixy

Participant

August 29, 2022 at 11:29

Hi there, I uploaded my logo and it’s not showing on the desktop screens. Mobile versions are working fine. I have changed it to a 220 x 80 px logo, uploaded .png or .jpg and neither works!

The sticky logo works fine just the main one is not working.

Cleared history and cache but none works please help!!!

#332709 Copied Theme version: 8.3.1 WooCommerce version: 6.0.1

5 Answers

Rose Tyler

Support staff

August 29, 2022 at 12:02

Hello,

We’ve checked your site, the logo is visible – https://prnt.sc/fspVd2EyKECK

Regards

#332713 Copied

Ixy

Participant

August 29, 2022 at 14:24

Thanks for quick reply.

This is what I see and it’s not right, I tried all browsers, cleared cache and still the same. The main logo doesn’t show but the sticky logo shows. This has never happened to all other themes I have used before.

This is the sticky logo
https://drive.google.com/file/d/1PPG4DIaikX5QMcI2YSCG99ICsBnJqO4a/view?usp=sharing

This is the main logo
https://drive.google.com/file/d/1-BLk0o2-bLZn47qLEAMFH71NgqTWb0Az/view?usp=sharing

#332731 Copied

Rose Tyler

Support staff

August 29, 2022 at 15:48

Hello,

Please check the screenshot in the Private Content area.
There is a Mixed content error, so re-upload the logo image into your media library and then re-select it in Theme Options, or contact your hosting provider about this Mixed content issue.

Regards

Please contact administrator
for this information.

#332740 Copied

Ixy

Participant

August 29, 2022 at 15:51

Thank you!!

#332742 Copied

Rose Tyler

Support staff

August 29, 2022 at 16:00

You’re welcome!

Regards

#332745 Copied
Tagged: desktop, display, logo, screen, template, woocommerce, wordpress
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