Problem importing po file for French site translation

This topic has 3 replies, 3 voices, and was last updated 8 months, 4 weeks ago ago by Andrew Mitchell

  • Avatar: mutta
    mutta
    Participant
    March 5, 2024 at 10:38

    After downloading the translation po file available on your site, I tried importing it into the admin panel with Loco Translate
    This absolutely requires the WPBakery Page Builder plugin (which is available in Xstore extensions, but requires a key activation that I couldn’t manage).
    After activating the WPBakery plugin I imported the po file but the translation doesn’t change on the site with or without the file. Some elements remain in English, some in French, with or without the file.
    Please help me activate the translation

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2024 at 11:00

    Hello, Mutta,

    Thank you for reaching out to us with your concern regarding the translation process on your website.

    We’ve uploaded translation files for the theme and Core plugin on your site.
    Now you can continue translation directly on your site. Please go to Loco Translate > Themes > XStore > edit translation and Loco Translate > Plugins > XStore Core plugin.
    Please note that you need to translate only the necessary strings, visible on the frontend, you do not need to translate manually to 100%. But if you do this, share the transition with us, so we can update it for other customers.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 27, 2024 at 15:58

    Dear mutta,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

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