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Problem in add to cart - by Diego Sanchez

This topic has 3 replies, 3 voices, and was last updated 3 years, 10 months ago ago by Muhammad Zaki

  • Avatar: Diego_Sanchez
    Diego Sanchez
    Participant
    February 25, 2021 at 16:30

    Hola,

    Mi boton del carrito dejo de funcionar, agrega el producto al carro pero debo forzar la recarga de la pagina para que se muestre en el carrito y el mensaje no aparece.

    #276540 Copied Theme version: 0.0.1 WooCommerce version: 5.0.0
    2 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 25, 2021 at 18:49

    Hello,

    Could you, please, write in English for a better understanding of your issues?
    Provide us with WP Dashboard and FTP access to your site to check the issue with the Add to cart button.
    Cool site by the way!

    Regards

    #276579 Copied
    Avatar: Muhammad Zaki
    Muhammad Zaki
    Support staff
    February 25, 2021 at 18:51

    Hello!

    Thanks for getting in touch with us. My name is Muhammad.

    -Can you please deactivate all plugins that were not included with our theme
    -If using a child theme, please use the default parent theme to see if that fixes it.
    -Make sure to clear the plugin and browser cache after each step.

    Please make the backup as a precaution before deactivating the plugin and if you still see the issue then please let us know.

    Thank you!

    #276580 Copied
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