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Problem in Frontend – By Asmit Kumar Sah

This topic has 5 replies, 4 voices, and was last updated 8 months ago ago by Andrew Mitchell

Asmit Kumar Sah

Participant

June 18, 2024 at 16:28

The off-canvas menu of My-Account is different on Home Page and Other pages.
on Home Page, in registration form, it asks username and Email Address
whereras in other page, in registration form it asks email address and password.

I want Email Address and Password in registration form in Header Account off-canvas menu.

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#400341 Copied Theme version: 9.3.12

4 Answers

Jack Richardson

Support staff

June 19, 2024 at 08:12

Dear @Asmit Kumar Sah,

I hope this message finds you well. We have conducted a thorough review of the off-canvas account on various pages and have not observed any discrepancies; the content appears consistent across the following:

1. Home page: https://prnt.sc/UKxMVT6jdnfs
2. Account page: https://prnt.sc/py-0hfsKS09D

Could you kindly attempt accessing these pages using a different device or web browser? Should the issue persist, please provide us with the steps you followed so we can replicate and address the problem effectively.

Thank you for your cooperation.

Best Regards,
Jack Richardson
The 8Theme Team

#400408 Copied

Asmit Kumar Sah

Participant

June 19, 2024 at 08:24

yeh, its solved now, also how can i edit the email template send to the user when someone make new account

#400411 Copied

Rose Tyler

Support staff

June 19, 2024 at 10:27

Dear @Asmit Kumar Sah,

You’re welcome!

XStore Email Builder > edit templates, for example “Your account has been created on LDS Companies”

Warm Regards,
The 8Theme Team

#400446 Copied

Andrew Mitchell

Support staff

June 26, 2024 at 10:13

Dear Asmit Kumar Sah,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#401741 Copied
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