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Problem in Product Page and Checkout when using AMP

This topic has 2 replies, 2 voices, and was last updated 8 months, 1 weeks ago ago by Rose Tyler

Muhammad Osama

Participant

March 16, 2024 at 15:02

When I use AMP on the site and go to checkout, there are two options for checkout which are Credit Card (by default) and Free Local Pickup. When I select Free Local Pickup then the sections starts the loading animation infinitely.

On product page when we select variable product, if its is out of stock it does not show the message out of stock instead shows, choose an option which is incorrect.

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#387192 Copied Theme version: 9.2.7

1 Answer

Rose Tyler

Support staff

March 17, 2024 at 07:52

Hello,

Thank you for reaching out to us with your concerns regarding the AMP functionality on your site.

To facilitate a thorough investigation and resolve the issues you are experiencing, we kindly request that you provide us with temporary administrative access to your WordPress dashboard (wp-admin) and FTP credentials.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#387219 Copied
Tagged: amp issues woocommerce, amp woocommerce checkout difficulties, fix woocommerce amp issues, troubleshoot amp wordpress problems, woocommerce amp product page errors, wordpress amp checkout problems
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