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Problem installing the xstore & Not all demos are being downloaded

This topic has 21 replies, 3 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler

eshtiag

Participant

April 4, 2023 at 00:26

I’m having a problem installing the xstore template first. Not all demos are being downloaded
Secondly, when I start downloading the demo, the download does not complete and does not load all pages or products. I hope to solve the problem

Please, contact administrator
for this information.

#352161 Copied Theme version: 9.1

20 Answers

Tony Rodriguez

Support staff

April 4, 2023 at 05:54

.Hello eshtiag,

Thank you for purchasing our theme and for contacting our support center.

We recommend running an import on a fresh WordPress installation. To do this, you can use the WordPress Database Reset plugin (https://wordpress.org/plugins/wordpress-database-reset/). This plugin can be used to remove all existing content and install a new version from scratch.

It appears that the issue is due to your server not meeting the requirements of the theme and plugins. To resolve this, please contact your service provider and ask them to adjust the server requirements to meet the theme requirements. You can view the theme requirements in the image provided here: https://ibb.co/VBscvWg

Once the two steps have been completed, please let us know which demo version you would like to import so that we can do it for you. Do you prefer WPBakery or Elementor?

We look forward to hearing from you.

Best Regards,
8Theme’s Team.

#352166 Copied

eshtiag

Participant

April 4, 2023 at 13:48

Please contact administrator
for this information.

#352271 Copied

Rose Tyler

Support staff

April 4, 2023 at 15:54

Hello, Eshtiag,

Thank you for your response.

We’ve checked your site and can see demo content there.

We would appreciate it if you could provide us with more information regarding the assistance you require from us. Additionally, please provide us with temporary wp-admin access via the private Content area.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

#352302 Copied

eshtiag

Participant

April 4, 2023 at 19:15

https://drive.google.com/file/d/1SP4m2aMUv23gJHDv0-Ifj4UTNrzCTZ4_/view?usp=share_link

Please contact administrator
for this information.

#352322 Copied

Rose Tyler

Support staff

April 5, 2023 at 07:45

Hello, Eshtiag,

Thank you for your response.

max_execution_time is a limit for the execution time while running the script. For example, if you import content and script needs more than 120 secs then you may face a problem with demo content import. But depending on other server settings script could finish its work faster. So, if you didn’t face problems with theme options then don’t worry about this parameter.

To increase the max_execution_time, you need to contact your hosting provider to do this from the server side, our theme doesn’t affect it, XStore just read the value and shows it.

Kind Regards,
8theme team

#352357 Copied

eshtiag

Participant

April 6, 2023 at 05:13

Unfortunately I’m still having some problems with the template

Please contact administrator
for this information.

#352463 Copied

Rose Tyler

Support staff

April 6, 2023 at 06:58

Hello, Eshtiag,

What exactly problems do you mean? Please describe them in more detail and we will help you.

Kind Regards,
8theme team

Please contact administrator
for this information.

#352468 Copied

eshtiag

Participant

April 6, 2023 at 18:15

The demo for the template came down to me, missing only 84, not 120, but any demo that I tried, the format is not correct
And very slow

Please contact administrator
for this information.

#352572 Copied

Rose Tyler

Support staff

April 7, 2023 at 09:03

Hello, Eshtiag,

Some demo versions have 2 variants: created using Element and created using WPBakery.
About the format or any other questions, our support team can help you here.

Kind Regards,
8theme team

Please contact administrator
for this information.

#352615 Copied

eshtiag

Participant

April 7, 2023 at 19:01

How do I use GPT Ai

Please contact administrator
for this information.

#352663 Copied

Tony Rodriguez

Support staff

April 8, 2023 at 06:22

Hello @eshtiag,

We hope you are doing well. We understand that you would like to know how to use/setup ChatGPT with XStore.

We recommend that you watch the video provided at the link below for a better reference: https://www.youtube.com/watch?v=kf5fUK8Wh_4.

If you have any questions or need further assistance, please do not hesitate to contact us. We are here to help and explain any and all aspects.

Best Regards,
8Theme’s Team

#352673 Copied

eshtiag

Participant

April 9, 2023 at 03:32

Please contact administrator
for this information.

#352701 Copied

Rose Tyler

Support staff

April 9, 2023 at 09:42

Hello, Eshtiag,

Thank you for your response.

Here is the link – https://platform.openai.com/account/api-keys https://prnt.sc/hWFLvJJyniH-

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#352722 Copied

eshtiag

Participant

April 11, 2023 at 22:32

Please contact administrator
for this information.

#352990 Copied

Rose Tyler

Support staff

April 12, 2023 at 10:22

Hello, Eshtiag,

Thank you for your response.

We can’t check your image and settings without access to the Dashboard. Please provide temporary wp-admin access.
To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Kind Regards,
8theme team

#353031 Copied

eshtiag

Participant

April 12, 2023 at 12:14

Hello Rose

Private Content

Please contact administrator
for this information.

#353043 Copied

Rose Tyler

Support staff

April 12, 2023 at 13:08

Hello, Eshtiag,

Thank you for your response.

BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information.

Please provide temporary FTP access also.
To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

#353049 Copied

eshtiag

Participant

April 13, 2023 at 02:58

1

Please contact administrator
for this information.

#353136 Copied

Rose Tyler

Support staff

April 13, 2023 at 07:12

Hello, Eshtiag,

Thank you for your response.

FTP access is required to check the problem with the vendor Dashboard more deeply in files. If it can be fixed from our theme side, we will do this.

multivendorX is a multi vendor plugin also, like Dokan, and XStore is compatible with this plugin, but we are not authors of vendors plugins, so we would recommend you check docs and video tutorials for plugins.

Kind Regards,
8theme team

#353154 Copied

Rose Tyler

Support staff

April 13, 2023 at 15:38

Hello, Eshtiag,

The problem was caused by the next code – https://prnt.sc/0bm6eNJL2Vul We’ve fixed it – [dokan-dashboard]
Please check now.

Kind Regards,
8theme team

#353216 Copied
Tagged: best selling, demos, downloading, installation, themes, woocommerce, xstore
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