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Problem My Account page - by smartsocialmedia

This topic has 4 replies, 2 voices, and was last updated 10 years, 1 months ago ago by Eva Kemp

  • Avatar: smartsocialmedia
    smartsocialmedia
    Participant
    December 31, 2014 at 07:48

    Hi,

    i have a problem with the page my account, when you can show at this url :
    https://troissoeursetunfrere.com/mon-compte/

    i can’t log into my account, them fields appears and dissapears, i can only create a new account,
    i made the new update 2.9.4.

    i write the ftp access and wordpress admin account for you can help me to fix this problem.
    i made a complete backup of site and database.

    thank’s

    Please, contact administrator
    for this information.
    #31525 Copied
    3 Answers
    Avatar: Eva
    Eva Kemp
    Participant
    December 31, 2014 at 09:48

    Hello,

    As I see you don’t have registration page. Please create it: https://www.8theme.com/demo/docs/blanco/index.html#!/registration_page

    Thank you.
    Regards,
    Eva Kemp.

    #31536 Copied
    Avatar: smartsocialmedia
    smartsocialmedia
    Participant
    December 31, 2014 at 10:18

    I follow your link, but i have already the problem, you can check the page correctly set at this address :

    https://troissoeursetunfrere.com/mon-compte/

    but there no changement and i have already same problem of this page, it’s impossible to create an new account or log into this page

    thank’s for your help

    #31539 Copied
    Avatar: Eva
    Eva Kemp
    Participant
    December 31, 2014 at 11:03

    Hello,

    I’ve updated Woocommerce plugin and My Account page is working now.
    Please check.

    Regards,
    Eva Kemp.

    #31545 Copied
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