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Problem My Account page - by smartsocialmedia

This topic has 4 replies, 2 voices, and was last updated 10 years ago ago by Eva Kemp

smartsocialmedia

Participant

December 31, 2014 at 07:48

Hi,

i have a problem with the page my account, when you can show at this url :
https://troissoeursetunfrere.com/mon-compte/

i can’t log into my account, them fields appears and dissapears, i can only create a new account,
i made the new update 2.9.4.

i write the ftp access and wordpress admin account for you can help me to fix this problem.
i made a complete backup of site and database.

thank’s

Please, contact administrator
for this information.

#31525 Copied

3 Answers

Eva Kemp

Support staff

December 31, 2014 at 09:48

Hello,

As I see you don’t have registration page. Please create it: https://www.8theme.com/demo/docs/blanco/index.html#!/registration_page

Thank you.
Regards,
Eva Kemp.

#31536 Copied

smartsocialmedia

Participant

December 31, 2014 at 10:18

I follow your link, but i have already the problem, you can check the page correctly set at this address :

https://troissoeursetunfrere.com/mon-compte/

but there no changement and i have already same problem of this page, it’s impossible to create an new account or log into this page

thank’s for your help

#31539 Copied

Eva Kemp

Support staff

December 31, 2014 at 11:03

Hello,

I’ve updated Woocommerce plugin and My Account page is working now.
Please check.

Regards,
Eva Kemp.

#31545 Copied
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