Problem of cart - by licomdev - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 9 years, 11 months ago ago by Robert Hall

  • Avatar: licomdev
    licomdev
    Participant
    December 9, 2014 at 15:17

    Hi 8theme

    I have the same problem that other users in a month and I can not fix it!
    I have problem with my webshop. When I or a customer are adding “Products” in the “Cart” it work fine, but when clicking on the Cart, the “products” are erased from the Cart (meaning it shown an empty Cart). The problem is present only when the user is not connected.

    Can you please help me with this problem?

    Thank you for your help
    Thomas

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 9, 2014 at 15:49

    Hello,

    You use old version of the theme. Please update to the latest.
    Don’t forget to make backup your site before updating.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Regards,
    Robert Hall.

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