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Problem of loading the filters on the shop

This topic has 2 replies, 2 voices, and was last updated 3 years, 5 months ago ago by Olga Barlow

  • Avatar: mariangio
    mariangio
    Participant
    July 28, 2021 at 12:16

    Hi, I am contacting you regarding a problem with my website. My website is very very slow when I am doing a sorting by categories on my shop page. I have asked woocommerce and they told me it could be a problem of my theme. I have updated woo and Xstore and the problem persists. Could you please check it.
    Access on the private content. On the screenshoot added you can see that even the filters are not displayed properly.
    Thanks!

    Please, contact administrator
    for this information.
    #296505 Copied Theme version: 7.4.0 WooCommerce version: 4.7
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 29, 2021 at 11:32

    Hello,

    I have tested your site and it displays:
    Shop page – A score 97/91 https://gtmetrix.com/reports/nchantedgifts.com/4HgM9q4h/
    Category page – A score 99/89 https://gtmetrix.com/reports/nchantedgifts.com/jLFxQ9YS/
    Everything works fine for me https://gyazo.com/39564a4305f8fbf24a096320a27de58f

    Regards

    #296702 Copied
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