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Problem of vertical thumbnail slider and Slider Revolution after update 8.0.7

This topic has 5 replies, 2 voices, and was last updated 3 years, 1 months ago ago by Hong

Hong

Participant

September 26, 2021 at 15:29

Hi 8theme team,

After update XStore version 8.0.7, I met again the problem of vertical thumbnail slider in single product. I think this is third or fourth time that I find you to help me to solve the problem of vertical thumbnail slider. Maybe you can tell me a reliable solution for this problem. I made 4 slides per view, but now it only show the first one.
Please see the attached pictures :
https://prnt.sc/1tpueuc
https://prnt.sc/1tpuhtq

Another question is about the Slider Revolution, as you see, our slider only show in the “preview mode”, but it isn’t show in the page. By the way, the Slider Revolution version is 6.5.8.
Please see the attached pictures :
https://prnt.sc/1tpupu0
https://prnt.sc/1tpuryi

Thank you in advance for helping me to these problems.

Best Wishes,
Hong

#303514 Copied Theme version: 8.0.7 WooCommerce version: 5.7.1

4 Answers

Olga Barlow

Support staff

September 27, 2021 at 11:51

Hello,

1), 2) Could you, please, provide us with WP Dashboard and FTP access to your site to check this issue in more detail?

Regards

#303605 Copied

Hong

Participant

September 27, 2021 at 12:52

Hello Olga,

Thank you for your response.

Please find WP Dashboard and FTP.

Best Wishes,
Hong

Please contact administrator
for this information.

#303618 Copied

Olga Barlow

Support staff

September 27, 2021 at 15:44

Hello,
1) I don’t see the problem with the slider https://prnt.sc/1tu21uq but your product page size is huge https://prnt.sc/1tu2efz Optimize images to make the total page size up to 2-3MB. 50Mb page will load forever especially for mobile users.

2) The issue with the revolution slider is related to WPRocket plugin settings. Either keep both these options enabled https://prnt.sc/1tu1rj6 or disable both of them. Don’t keep only the Load JavaScript deferred option enabled because it causes JS error on page with slider.

Regards

#303655 Copied

Hong

Participant

September 27, 2021 at 16:11

Hello Olga,

Thank you for your help.

Some products have a large photo size, we will remove it in the future. That is strange, they appear now. But this is a good news. Maybe it also because the reason of WP rocket lead to the problem of vertical thumbnail slider?

Best Wishes,
Hong

#303661 Copied
Tagged: problem solution, seo friendly, slider revolution, update 8.0.7, vertical thumbnail slider, woocommerce wordpress themes
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Problem of vertical thumbnail slider and Slider Revolution after update 8.0.7

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