Return to previous page

Problem "Outdated Template issue" in Classico theme

This topic has 6 replies, 3 voices, and was last updated 8 years ago ago by Rose Tyler

Carlo88

Participant

April 8, 2017 at 14:25

Hello!
I have this problem.

Even if I installed the laster version of Classico theme and the latest version of Woocommerce, I still have to update some files, the same thing that you can see here:

https://docs.woocommerce.com/wp-content/uploads/2015/07/outdated-template.png

The problem is that when I do this, the theme break. This is for the file “content-product.php”…I don’t understand how to move on and update the files.

Could you please give me an hand…or even better update the files for me? I’m loosing like 4h figuring it out and I risk breaking the theme (=disaster) because we sell to customers and can’t accept any long interruption of service.

Thanks! Have a good day!
Carlo Ceriotti

Please, contact administrator
for this information.

#159195 Copied Theme version: 1.7.1 WooCommerce version: 3.0.1

5 Answers

Carlo88

Participant

April 11, 2017 at 15:21

Also, I’m observing some anomalous functioning of Woocommerce with your theme. The problem is that WooCommerce now is not able to sent email to customers or admin. I don’t understand if it is a conflict with the theme or not.

If you try to make a fake purchase (you can use “bank transfer method” to do this) you will realize that woocommerce is not working anymore (after Woocommerce upgrade to 3.0.1).

My suspect is that the cause of this is the obsolete “outdated woocommerce files”, but i’m not able to fix them because the theme crashes. So, could you please help me update Woocommerce files “Outdated files” (look WooCommerce>System Status).

Thanks! 🙂

Please, contact administrator
for this information.

#159610 Copied Theme version: Classico 1.7.1 WooCommerce version: WooCommerce 3.0.1

Carlo88

Participant

April 11, 2017 at 17:39

Ok, I solved the problem with WooCommerce because I “DOWNGRADED” WooCommerce from Version 3.0.1 to 2.6.14…how is it possible?

Could you please give me a solution to make your last version of WooCommerce working with your latest theme version?

Thanks,

Carlo Ceriotti

#159647 Copied Theme version: 1.7.1 WooCommerce version: 2.6.14

sahandrajabion

Participant

April 11, 2017 at 21:36

The theme does not currently work with the last version of Woocommerce so the woocommerce version 2.6.14 is to recommend until a new release of the classico theme is available because the new woocommerce verson was a major update the classico theme also need to get updated first.

#159671 Copied

Carlo88

Participant

April 12, 2017 at 17:08

Ok, thanks.

But could you please check and update the Outdated WooCommerce files? Some files of the theme uses WooCommerce 1.x and I see in “WooCommerce>Status” that the required version is 3.x…but in this case the theme brokes.

Could you please check “WooCommerce>Status” just to understand my situation and help me? Every update I do, the theme breaks…

Thanks a lot! Have a nice day!
Carlo

Please, contact administrator
for this information.

#159832 Copied Theme version: 1.7.1 WooCommerce version: 2.6.14

Rose Tyler

Support staff

April 13, 2017 at 10:57

Hello,

Please wait for the theme update.
Also, I would recommend you before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files.

Regards,
Rose Tyler.

#159956 Copied
Tagged: classico, outdated, template, woocommerce, wordpress
Viewing 6 results - 1 through 6 (of 6 total)