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Problem Permalink Brand and products – Seo – link

This topic has 6 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Rose Tyler

Claudio Ferro

Participant

March 6, 2023 at 23:27

Hi, when I install the theme it transforms all my permalinks and removes all brands from my products. can you help me?! it destroys me the seo created up to now.

Thank you

Please, contact administrator
for this information.

#349111 Copied Theme version: 9.0.4

5 Answers

Rose Tyler

Support staff

March 7, 2023 at 08:47

Hello, Claudio Ferro,

Thank you for getting in touch with us.

Brand option is not the default WooCommerce option; it is a custom post type. This means that the Brands in one theme are a different custom post type than the Brands in our theme.

Kind Regards,
8theme team

#349148 Copied

Claudio Ferro

Participant

March 7, 2023 at 14:55

is it not possible then to leave all the links as previous theme? we need to understand otherwise we change the subject because it undermines the seo

#349213 Copied

Rose Tyler

Support staff

March 7, 2023 at 16:30

Hello, Claudio Ferro,

Checking your staging web-site now we see that it is unavailable to view. Maybe you removed it or moved that staging to another address?

We are able to help with questions strictly related to our theme functionality, if brands on your site were created while using another theme, we cannot assist you, unfortunately.
Please read this topic – https://www.8theme.com/topic/need-to-know-brands-meta-key-need-urgent-response/
We hope it will be helpful.

Kind Regards,
8theme team

#349233 Copied

Claudio Ferro

Participant

March 7, 2023 at 17:56

How can I ask for a refund since we can’t use the theme?

#349251 Copied

Rose Tyler

Support staff

March 8, 2023 at 09:16

Hello, Claudio Ferro,

We kindly ask that you please review our Refund Policy located at https://themeforest.net/page/customer_refund_policy.
If you would like to submit a refund request, please visit – https://themeforest.net/refund_requests/new

Kind Regards,
8theme team

#349296 Copied
Tagged: branding, link, permalinks, products, themes, woocommerce, wordpress
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