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Problem redirecting to paypal AND not displaying cart in IE

This topic has 2 replies, 2 voices, and was last updated 9 years, 12 months ago ago by Olga Barlow

alwcommunication

Participant

November 18, 2014 at 18:09

Hi!
Im so confused since the site works fine for me, but my customers are complaining.

First, some using IE (9 or 10) are having problems to view cart, even though they added products.

Second, some, using the site from different browsers and different devices have problems when clicking the PayPal button. The site will not re direct to paypal.

Any suggestions?

Please, contact administrator
for this information.

#25177 Copied

1 Answer

Olga Barlow

Support staff

December 3, 2014 at 11:07

Hello,

1) We have checked your site using IE and did not face any issues with adding to cart and cart page.
2) I don’t see that PayPal method is activated. Our theme should not affect payment gateways functionality, it’s default WooCommerce setting. Check, please, if this problem persists with default theme too.

Regards,
Olga Barlow

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Problem redirecting to paypal AND not displaying cart in IE

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