Return to previous page

Problem Saving options on Sales Booster.

This topic has 14 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

OnlyCBD

Participant

October 22, 2023 at 13:29

Hello, I’m trying to modify some settings in Sales Booster and when I click Save Changes it doesn’t work.
I have updated the theme, plugins and applied patches and it still does not work.
https://ibb.co/Gc2Y4C2

Please, contact administrator
for this information.

#371072 Copied Theme version: 9.2.2

13 Answers

Rose Tyler

Support staff

October 22, 2023 at 13:52

Hello, OnlyCBD,

Thank you for contacting us and for using XStore.

The problem is caused by cache. Please clear all cache (plugin and browser).

Kind Regards,
8theme team

#371078 Copied

OnlyCBD

Participant

October 22, 2023 at 15:00

Hello.
I have already cleared cache from the browser and the web.
I’m entering incognito mode and it doesn’t make the change.

Please contact administrator
for this information.

#371083 Copied

Rose Tyler

Support staff

October 22, 2023 at 15:19

Hello, OnlyCBD,

Please check the video from your site in the Private Content area.

Kind Regards,
8theme team

Please contact administrator
for this information.

#371084 Copied

OnlyCBD

Participant

October 22, 2023 at 15:32

What you have sent me works only for the Cart Off-Canvas.
But when I want to make the modification for the Added Product PopUp correctly, it doesn’t work.
I attached an image.
https://ibb.co/dBHTR55

#371087 Copied

Rose Tyler

Support staff

October 23, 2023 at 08:00

Hello, OnlyCBD,

We appreciate your prompt response.

Please provide temporary FTP access, so need to check this situation more deeply.

To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Kind Regards,
8theme team

#371139 Copied

OnlyCBD

Participant

October 24, 2023 at 17:28

Hello, I am sending you the credentials attached.
Thank you so much.

Please contact administrator
for this information.

#371395 Copied

Rose Tyler

Support staff

October 25, 2023 at 10:35

Hello, OnlyCBD,

Thank you for FTP access, but you changed wp-admin access, so we can’t log in. Please provide the correct credentials – https://prnt.sc/AULn8rRssZlg

Kind Regards,
8theme team

#371452 Copied

OnlyCBD

Participant

October 25, 2023 at 12:40

Hello.
Now is working with the same credentials.

Thank you so much.

Please contact administrator
for this information.

#371467 Copied

Rose Tyler

Support staff

October 25, 2023 at 14:13

Hello, OnlyCBD,

Fixed. Please clear cache and check now.

Kind Regards,
8theme team

#371487 Copied

OnlyCBD

Participant

October 25, 2023 at 16:42

Hello Rosa.
Many thanks!
How could I fix it, if I had to update the price again?

#371526 Copied

Rose Tyler

Support staff

October 25, 2023 at 16:58

Hello, OnlyCBD,

We added a path https://prnt.sc/J0uxgYXEvpTv

The fix will be included in the next theme update also.

Kind Regards,
8theme team

#371534 Copied

OnlyCBD

Participant

November 5, 2023 at 14:17

Hello, I am having a problem with Sales Booster.
I have modified the settings but it is not working.
The old price for free shipping is €59 and the current price is €49.
The add to cart PopUp does not update

https://ibb.co/vJNqnjs

Please contact administrator
for this information.

#372612 Copied

Rose Tyler

Support staff

November 5, 2023 at 15:53

Hello, OnlyCBD,

Fixed – https://prnt.sc/2ryp6vIEOSCK

The fix will be included in the next theme update also.

Kind Regards,
8theme team

#372625 Copied
Tagged: fix wordpress sales booster options, sales booster woocommerce solutions, sales booster wordpress issues, troubleshoot woocommerce sales booster, woocommerce templates problem saving, wordpress templates saving issues
Viewing 14 results - 1 through 14 (of 14 total)