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Problem solving Elementor Pro, checkout page,

This topic has 7 replies, 2 voices, and was last updated 1 years ago ago by Rose Tyler

MAHDAR

Participant

November 29, 2023 at 00:53

Hello good time

I have 2 problems and both of them are with Elementor and Elementor Pro on the xstore theme.

1- Many errors are displayed on the account settlement page when paying, for example, if we do not fill in the name, but when Elementor Pro is disabled, it is not black.

Please watch the video

2- I created a store or checkout page

When Elementor Pro is active, it is created once every time the shop page is opened.
That is, if we open the shop page 10 times, 10 pages will be created. I have already noticed this problem
https://www.8theme.com/topic/shop-page-in-woocommerce/#post-374623

I told you, but it was crowded there and I decided to tell you more clearly here

Please watch the video

Thanks

Also, I installed the theme version 9.1.14 and everything worked fine

Please, contact administrator
for this information.

#375089 Copied Theme version: 9.2.4

6 Answers

Rose Tyler

Support staff

November 29, 2023 at 10:27

Hello, MAHDAR,

Thank you for getting in touch with us.

Please check and provide a new link to the video for Problem 2.

Also, check wp-admin access, currently, we can’t access Dashboard.

Kind Regards,
8theme team

#375134 Copied

MAHDAR

Participant

November 29, 2023 at 10:41

Was placed
Thankful

Please contact administrator
for this information.

#375138 Copied

Rose Tyler

Support staff

November 29, 2023 at 14:22

Hello, MAHDAR,

We appreciate your prompt response.

We wish to inform you that your inquiry has been forwarded to another specialist for a more detailed review.
Please be patient and do not change access.

Kind Regards,
8theme team

#375171 Copied

Rose Tyler

Support staff

November 29, 2023 at 15:37

Hello, MAHDAR,

Sorry for the inconvenience.

1/ Fixed for you and globally the fix will be included in the next theme update.
Result in the Private Content area.
Files modified:
xstore/framework/compatibility/elementor.php
et-core-plugin/app/controllers/elementor/theme-builder/woocommerce/checkout/checkout-page.php

2/ The issue was because in the next file et-core-plugin/app/controllers/top-bar-menu.php we had a condition that was incorrectly written and installation of WooCoommerce pages was set each time the page was refreshed on frontend
Before: https://prnt.sc/0kSnU6pIcU1A
After: https://prnt.sc/jxjPojvJEhVW
Fixed for you and globally for the next theme update.

Kind Regards,
8theme team

Please contact administrator
for this information.

#375182 Copied

MAHDAR

Participant

November 29, 2023 at 16:34

Thank you

Please provide the next update soon

#375194 Copied

Rose Tyler

Support staff

November 29, 2023 at 16:49

Hello, MAHDAR,

You’re welcome!
Thank you for understanding.

Kind Regards,
8theme team

#375201 Copied
Tagged: checkout page troubleshooting, efficient elementor pro, elementor pro solutions, optimized woocommerce themes, problem solving wordpress, woocommerce checkout fix, wordpress themes resolve
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