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Problem sometimes when i add products to the cart

This topic has 14 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Tal

Tal

Participant

May 16, 2023 at 12:05

hey
sometimes when product added to the cart this bug happens.
all get larger and bugged on the cart
photo:
https://prnt.sc/BeFMvStAJLjg

what can be the problem?

#356868 Copied Theme version: 9.1.4 WooCommerce version: 7.7.0

13 Answers

Rose Tyler

Support staff

May 16, 2023 at 12:23

Hello Tal,

Thank you for getting in touch with us.

Elementor > Settings > Integrations > WooCommerce > Choose Disable to opt out of using Elementor’s Mini Cart template https://elementor.com/help/menu-cart-widget-pro/
Clear all cache and check the result.

We hope this information is helpful.

Kind Regards,
8theme team

#356872 Copied

Tal

Participant

May 16, 2023 at 12:30

still bugged the same
https://prnt.sc/jrpRJnYIVcpP
and its add more bugged button that should not be exist

#356873 Copied

Rose Tyler

Support staff

May 16, 2023 at 12:44

Hello Tal,

Please provide URls of products with the problem.
What browser do you use?
We’ve added a few products to the cart on your site and we do not see any problems – https://prnt.sc/Y7QDQp4-j55t

Kind Regards,
8theme team

#356874 Copied

Tal

Participant

May 16, 2023 at 12:46

its happens random even after u add 10-15 diffrent products on the site.
try added alot of items and u will random get the bug.
on mobile its even happens more.
its happens on all broswers i checked

#356875 Copied

Rose Tyler

Support staff

May 16, 2023 at 13:30

Hello Tal,

We do not see the problem, but we have added several exceptions for caching – https://prnt.sc/v1kBanOUArR-
Additionally, it is evident that you have inline styles loading on the front-end (for improved loading and this is likely the cause). To further investigate, we suggest disabling the Rocket Cache plugin and checking Off-Canvas Cart content then. This may help to identify the exact option of the plugin that is causing the issue.

Kind Regards,
8theme team

#356884 Copied

Tal

Participant

May 16, 2023 at 13:36

the link that u sent not working

#356888 Copied

Rose Tyler

Support staff

May 16, 2023 at 13:38

Hello Tal,

Here is a new one – https://prnt.sc/v1kBanOUArR-

Kind Regards,
8theme team

#356890 Copied

Tal

Participant

May 16, 2023 at 14:09

now its looks fine
i will let u know if something happens agian!
thank you!

#356895 Copied

Rose Tyler

Support staff

May 16, 2023 at 14:17

Hello Tal,

You’re welcome!
Have a nice day!

Kind Regards,
8theme team

#356896 Copied

Tal

Participant

May 16, 2023 at 14:27

all my menu bugged now agian…. tried to delete the exceptions u made and still bugged the menu and the serach also on mobile and desktop..
can u please check all the wprocket settings and the xstore speed optimazions settings to see that all fine there?

#356898 Copied

Rose Tyler

Support staff

May 16, 2023 at 14:41

Hello Tal,

“all my menu bugged now agian…. ” – menu or Cart Off-canvas? Please provide a screenshot of this bug.
Have you tried to disable wprocket plugin? Is everything fine when the plugin is disabled?

Kind Regards,
8theme team

#356901 Copied

Tal

Participant

May 16, 2023 at 15:02

hey here the video of explaining :
https://www.veed.io/view/fc810d4d-2203-4ea5-97aa-e426101b50de?panel=share

#356902 Copied

Tal

Participant

May 16, 2023 at 20:28

nevermind i fixed it somehow!
thank you!

#356923 Copied
Tagged: add products, cart, ecommerce, shopping, themes, woocommerce, wordpress
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Problem sometimes when i add products to the cart

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