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Problem switching from PORTO TO XSTORE . PLEASE INSTALL SOON

This topic has 54 replies, 3 voices, and was last updated 1 years, 6 months ago ago by ubansal

  • Avatar: ubansal
    ubansal
    Participant
    May 23, 2023 at 09:55

    i was using porto theme but i really liked your theme and this is the reason i purchased it but i was unable to install it with my expertise. i hope you understand the urgency of the project and install the theme nicely. i have mentioned the site url and my login credentials.

    Please, contact administrator
    for this information.
    #357442 Copied Theme version: 9.1.5
    53 Answers
    Avatar: ubansal
    ubansal
    Participant
    May 23, 2023 at 10:19

    YOU CAN INSTALL DEFAULT THEME 2.
    https://xstore.8theme.com/elementor/

    Please contact administrator
    for this information.
    #357445 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 23, 2023 at 10:35

    Hello Ubansal,

    Thank you for getting in touch with us.

    We’ve uploaded XStore on your site, but did not import demo content yet. Please check now.

    You should understand that in the result of import new content will be added, so we would recommend you create a full backup before doing this, to be able to revert changes.
    Before running the demo content import, please disable 3rd party plugins first. Here you can find a list of required plugins – https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , then go to XStore > Import demos.

    Kind Regards,
    8theme team

    #357447 Copied
    Avatar: ubansal
    ubansal
    Participant
    May 23, 2023 at 10:38

    i have the backup of the site so you can do whatever you want. but please make sure the site is fastttt

    #357448 Copied
    Avatar: ubansal
    ubansal
    Participant
    May 23, 2023 at 10:38

    i cant wait to try out your theme. install the demo content and everything and message me

    #357449 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 23, 2023 at 10:54

    Hello Ubansal,

    https://themeforest.net/page/item_support_policy – Please note that theme installation is not included in item support.

    We’ve installed the mentioned demo on your site, please check.

    You can activate 3rd party plugins now (Dashboard> Plugins). But do not activate them all, only plugins which you really need, because every additional plugin slows down the site a bit.
    For example, you do not need YITH WooCommerce Wishlist plugin, because our theme already have own Wishlist functionality – https://youtu.be/ZyjZ-vCx0pE

    Kind Regards,
    8theme team

    #357451 Copied
    Avatar: ubansal
    ubansal
    Participant
    May 23, 2023 at 11:53

    https://www.caratlane.com/jewellery/rings.html

    i want the mobile header to look like this site. i was unable to do it. can you please fix it.

    #357453 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 23, 2023 at 12:08

    Hello Ubansal,

    Please check now: Theme Options > Header Builder > Mobile – https://prnt.sc/onXc0TdZ3e9B

    Kind Regards,
    8theme team

    #357454 Copied
    Avatar: ubansal
    ubansal
    Participant
    May 23, 2023 at 21:25

    changes to be made:-

    1)HIDE MOBILE PANEL ON PRODUCT PAGE AND CHECKOUT PAGE in mobile and tablet
    2)I WANT PLACE ORDER BUTTON TO STICK AT THE BOTTOM OF SCREEN ON CHECKOUT PAGE mobile and tablet

    would appreciate this much

    #357481 Copied
    Avatar: ubansal
    ubansal
    Participant
    May 23, 2023 at 21:32

    changes to be made:-

    1)HIDE MOBILE PANEL ON PRODUCT PAGE AND CHECKOUT PAGE in mobile and tablet
    2)I WANT PLACE ORDER BUTTON TO STICK AT THE BOTTOM OF SCREEN ON CHECKOUT PAGE mobile and tablet
    3)Remove demo products

    4)When you goto this url
    https://sazunajewellers.com/shop/
    you will find a text (Selected static block was removed or unpublished)please remove it too

    5)Please make the site as fast as you can

    would appreciate this much. Also i would like to share my experience that is i think i am in love with ur theme and ur support. its just amazing…. never ever seen such a wonderful theme and so fast support. best of luck and i wish u lots of success

    #357482 Copied
    Avatar: ubansal
    ubansal
    Participant
    May 24, 2023 at 08:25

    i am waiting can you please do it soon

    #357510 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 24, 2023 at 08:28

    Hello Ubansal,

    1/ Custom CSS code can be used to hide mobile panel from particular pages, for example, add the next code in Theme options > Theme custom CSS > Global:

    .single-product .et-mobile-panel-wrapper,
.woocommerce-checkout .et-mobile-panel-wrapper {
    display: none !important;
}

    after that check a single product page and checkout page.

    2/ There is no such option, by default.
    If you want paid Customization services submit a customization request to WPKraken team.

    3/ Removed.

    4/ Removed.

    5/ We would be glad to help you with this question, however, speed optimization is out of the scope of our support as website speed depends on various factors that we do not control.
    This means that for many of the things that need to be improved, the 3rd party plugins/services might be required.
    What I can do is share the links that can help you with speed optimization: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ https://elementor.com/help/speed-up-a-slow-site/

    We hope this information is helpful.

    Kind Regards,
    8theme team

    #357511 Copied
    Avatar: ubansal
    ubansal
    Participant
    May 24, 2023 at 08:58

    https://ibb.co/pzmxM8T

    please check at the bottom . these content are being shown

    1)Quantity
    2)Add to cart
    3)wishlist

    but it must show only

    1)Add to Cart
    2)Buy Now button

    and thanks alott for the setup ?

    #357520 Copied
    Avatar: ubansal
    ubansal
    Participant
    May 24, 2023 at 10:16

    waiting

    #357532 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 24, 2023 at 10:38

    Hello Ubansal,

    Thank you for your response.

    1/ The next custom CSS code can be used to remove the Wishlist from the sticky panel:

    .etheme-sticky-cart .single-wishlist {
    display: none !important;
}

    2/ Our reply time may vary depending on the number of requests and is up to 24 hours Monday-Friday and up to 48 hours on weekends. But is usually faster than that.

    Kind Regards,
    8theme team

    #357536 Copied
    Avatar: ubansal
    ubansal
    Participant
    May 24, 2023 at 16:15

    i still cant see the buy now button in bottom sticky

    #357588 Copied
    Avatar: ubansal
    ubansal
    Participant
    May 25, 2023 at 06:42

    and when a user click on buy now in single product page then only that product must be bought not all product in the cart

    #357639 Copied
    Avatar: ubansal
    ubansal
    Participant
    May 25, 2023 at 07:15

    also i have applied sale on the product but there is sale countdown is not showing

    #357642 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2023 at 07:32

    Hello Ubansal,

    1/ We’ve added the next code to show the Buy Now button https://prnt.sc/7OxdiAE7vAlT
    and the next code to hide the add to cart button: https://prnt.sc/TvdZ17-mvAtm

    2/ If you want to change the current functionality of the Buy now button, please post your request here https://www.8theme.com/taskboard/ If it receives enough votes from other customers, our development team will consider adding new settings in one of the upcoming updates.

    3/ You need to change these settings also https://prnt.sc/cWmJz0Z9laK9 + https://prnt.sc/VGjelWLsHXHo

    Kind Regards,
    8theme team

    #357647 Copied
    Avatar: ubansal
    ubansal
    Participant
    May 25, 2023 at 07:37

    thankyou for adding buy now button but i want both add to cart and buy now button in sticky

    #357648 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2023 at 08:28

    Hello Ubansal,

    In this case, delete the mentioned custom CSS code https://prnt.sc/2nmjNzUI9DAl > https://prnt.sc/TvdZ17-mvAtm (Theme options > Theme custom CSS).

    Kind Regards,
    8theme team

    #357657 Copied
    Avatar: ubansal
    ubansal
    Participant
    May 25, 2023 at 08:42

    thanks for the fix. but
    1)buy now button is overflowing .
    2)How can i change button color ?
    3)how can i hide sku in offcanvas cart and single product page?

    #357661 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2023 at 10:47

    Hello Ubansal,

    1/ Scroll can be added using the next custom CSS code:

    @media only screen and (max-width: 992px) {
    .single-product .etheme-sticky-cart .et_column:nth-child(2) {
        justify-content: flex-start;
        overflow: auto;
    }
}

    https://prnt.sc/2Q7KagkVoZEL

    2/ As we can see you changed the color https://prnt.sc/GQWVr2vLg22a
    For other buttons, please go to Theme Options > Styling.

    3/ 

    .sku_wrapper {
    display: none !important;
}

    Kind Regards,
    8theme team

    #357690 Copied
    Avatar: ubansal
    ubansal
    Participant
    May 29, 2023 at 12:12

    https://sazunajewellers.com

    there is gap on left and right side of this page. i want to customize the gap how can i do it?

    Please contact administrator
    for this information.
    #357962 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2023 at 12:52

    Hello Ubansal,

    Site Width can be changed via Theme Options > General.
    Also, you will need to change the Content width in the settings of the Elementor plugin https://elementor.com/help/global-layout-settings/ and in settings of sections https://elementor.com/help/how-to-create-a-full-width-page/

    We hope this information is helpful.

    Kind Regards,
    8theme team

    #357971 Copied
    Avatar: ubansal
    ubansal
    Participant
    May 30, 2023 at 07:34

    HI XSTORE I HAVE DONE MOST OF THE THINGS. BUT THE SITE IS SLOW I HAVE WPROCKET BUT I AM TOO NEW TO USE IT. CAN U PLEASE ENABLE IT AND MAKE THE SETTINGS SO THAT I DONT GET AN ERROR AND CAN UTILIZE THIS THEME ON ITS BEST TO GENERATE SALES.

    THIS WOULD MEAN ALOT

    Please contact administrator
    for this information.
    #358054 Copied
    Avatar: ubansal
    ubansal
    Participant
    May 30, 2023 at 08:21

    bottom add to cart and buy now button

    as you can see that the buy now button is going outside the screen which it shouldnt.

    Note- i dont want scroll in it.

    #358074 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2023 at 08:32

    Hello Ubansal,

    Thank you for getting in touch with us, but we already answered –
    https://prnt.sc/L-qIJQ0qdEIn Please follow the recommendations from mentioned articles, disable unrequired 3rd party plugins on your site, optimize images – https://prnt.sc/fRVMk1cvbH8O https://prnt.sc/63Podjj3xzv9 and so on.

    We’ve activated WP Rocket for you.

    Private Content.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    #358078 Copied
    Avatar: ubansal
    ubansal
    Participant
    May 31, 2023 at 02:13

    image

    i want to modify its size on mobile . how can i do it?

    #358221 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2023 at 09:55

    Hello Ubansal,

    Thank you for your response.

    Custom CSS code can be used, for example:

    @media only screen and (max-width: 768px) {
    .single-product .images .thumbnails img {
        min-height: 110%;
        min-width: 110%;;
    }
}

    (Theme Options > Theme custom CSS > General).

    Kind Regards,
    8theme team

    #358268 Copied

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