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Problem switching from PORTO TO XSTORE . PLEASE INSTALL SOON

This topic has 54 replies, 3 voices, and was last updated 1 years, 3 months ago ago by ubansal

ubansal

Participant

June 5, 2023 at 06:46

everything is working good but i dont know whats the problem in this page.

https://sazunajewellers.com/best-deals-of-the-day/

in mobile it keeps loading and works only if we click it. i am using wprocket. pleaseeeee fix it my dear teamm.. i really love your theme alottttt

#358589 Copied

Rose Tyler

Support staff

June 5, 2023 at 08:11

Hello Ubansal,

Thank you for your response.

This situation was caused by – https://prnt.sc/Iib8AfYuPxb3 , so we’ve disabled this option. You can clear cache of the browser and check now.

Also, do not forget to read documentation of cache plugin you are using – https://docs.wp-rocket.me/article/1349-delay-javascript-execution?utm_source=wp_plugin&utm_medium=wp_rocket

Kind Regards,
8theme team

#358597 Copied

ubansal

Participant

June 5, 2023 at 09:16

https://ibb.co/kxsqwKW

in bottom sticky it must show only add to cart and buy now . please remove other things from it

#358605 Copied
Rose Tyler

Support staff

June 5, 2023 at 10:54
Hello Ubansal,

Thank you for your response.

Try to add the next code in Theme Options > Theme custom CSS > Mobile:
```
.etheme-sticky-cart .quantity,
.etheme-sticky-cart p.price,
.etheme-sticky-cart .single-wishlist {
    display: none;
}
.etheme-sticky-cart .single_add_to_cart_button.button {
    min-width: 140px;
}
.etheme-sticky-cart .single_add_to_cart_button.button {
    margin: 5px;
}
```
Kind Regards,
8theme team
#358623 Copied
ubansal

Participant

June 5, 2023 at 11:11

the page is tooo slow https://sazunajewellers.com/product/infinity-fore-life-diamond-ring/

dear team i am using wprocket. i dont have any complain from your theme yet ,its smooth like butter but can you pleaseeeeeeee fix the speed of my website it woudl actually mean alotttttttttttt

#358625 Copied

Rose Tyler

Support staff

June 5, 2023 at 12:36

Hello Ubansal,

Thank you for your response.

Please the Private Content area.

Kind Regards,
8theme team

Please contact administrator
for this information.

#358634 Copied

ubansal

Participant

June 9, 2023 at 03:51

https://ibb.co/Mkq3yDk

how can i hide additional information tab?

#358984 Copied

Tony Rodriguez

Support staff

June 9, 2023 at 04:56

Hello, ubansal,

If you would like to hide the Additional Information tab, please navigate to XStore > Theme Options > Woocommerce > Single Product Builder > Tabs > Element. There you can disable the Additional Information tab and publish it.

For your reference, please see the attached image. https://postimg.cc/9RjZLgCZ

Best regards,
8Theme’s Team

#358985 Copied

ubansal

Participant

June 13, 2023 at 07:00

i was unable to remove/hide it . please help

#359259 Copied

Rose Tyler

Support staff

June 13, 2023 at 07:17

Hello, Ubansal,

Thank you for your response.

In case you do not use the Single Product Builder, please read this article – https://woocommerce.com/document/editing-product-data-tabs/

We hope this information is helpful.

Best regards,
8Theme’s Team

#359263 Copied

Tony Rodriguez

Support staff

June 13, 2023 at 07:23

Hello @ubansal,

We apologize for the inconvenience. Could you please try using the code provided in this article: https://www.businessbloomer.com/woocommerce-remove-additional-information-tab/? You will need to copy and paste the code into the functions.php file of your child theme. This should resolve your issue.

We suggest using FTP or Cpanel to paste the code.

Best Regards,
8Theme’s Team

#359265 Copied

ubansal

Participant

June 14, 2023 at 04:47

the buynow button from bottom sticky has been removed automatically. please bring it back

#359340 Copied

Tony Rodriguez

Support staff

June 14, 2023 at 08:24

Hello @ubansal,

We apologize for any inconvenience caused. We have reviewed your site and found that the “Buy Now” button is functioning properly and appearing correctly in the bottom sticky “Add to Cart” section, as seen in the screenshot provided (https://postimg.cc/kRFPXrR8). It appears to be a cache issue on your end. We suggest clearing your cache and checking again.

Best Regards,
8Theme’s Team

#359366 Copied

ubansal

Participant

July 9, 2023 at 07:49

hello team
https://ibb.co/Vm48SjH
the yellow sale countdown looks quite stunning . i want the same in mine
https://ibb.co/TPf48kT

please help me change it soon.

Please contact administrator
for this information.

#361563 Copied
Rose Tyler

Support staff

July 9, 2023 at 10:56
Hello @ubansal,

Thank you for getting in touch with us.

On our demo, it is our element on the page created by Elementor, but you provided the URL of category page from your site.
To achieve similar displaying on Shop and categories, the next custom CSS code can be used:
```
.time-block {
    border-radius: 0px 0px 0px 0px;
    background-color: #FFD600;
    padding: 10px 7px 10px 7px;
    transform: skewX(-10deg);
    font-weight: 600 !important;
    margin: 1px;
}
.et-timer.type2 .time-block:not(:last-child) .timer-count:after {
    display: none;
}
```
https://prnt.sc/88iJPKPIQ_WK
and
```
.product-details {
    flex-direction: column;
    display: flex;
}
.content-product .et-timer {
    order: 1;
    margin-top:-60px;
}
.content-product .product-title {
    order: 2;
}
.content-product .star-rating {order: 3;}
.content-product .price {order:4;}
```
> https://prnt.sc/R6kmw7wJgIIz

We hope this information is helpful.

Best Regards,
8Theme’s Team
#361585 Copied
ubansal

Participant

July 9, 2023 at 11:03

i was unable to achieve it even after applying the custom css
https://ibb.co/L0w2DnV
please check

if you can then please apply this one
https://prnt.sc/R6kmw7wJgIIz

this will mean alotts?

#361586 Copied

Rose Tyler

Support staff

July 9, 2023 at 12:40

Hello @ubansal,

We’ve added code for you – https://prnt.sc/552nPZVWIJ5x

Best Regards,
8Theme’s Team

#361590 Copied

ubansal

Participant

August 3, 2023 at 08:26

thanks for adding the code but its not optimized please optimize it.

https://ibb.co/Jd9y93V

in this image you can check that the seconds timer went down as the counter is too big. please make it a lil small and make it look tidy.

#363561 Copied

Rose Tyler

Support staff

August 3, 2023 at 08:39

Hello @ubansal,

Thank you for your response.

Please provide URL of page from your screenshot.

Best Regards,
8Theme’s Team

#363565 Copied

ubansal

Participant

August 3, 2023 at 08:42

https://sazunajewellers.com/page/2/?product_cat=0&s=glinting+&post_type=product&et_search=true

#363568 Copied

Rose Tyler

Support staff

August 3, 2023 at 08:48

Hello @ubansal,

Thank you for your response.

We’ve added the next custom CSS code: https://prnt.sc/neEZ-hDHDzOW

Best Regards,
8Theme’s Team

#363572 Copied

ubansal

Participant

August 3, 2023 at 10:53

thanks. but there is too much gap above timer . please fix it

https://prnt.sc/eS5cbabXyXH2

everything else is perfect

#363583 Copied

Rose Tyler

Support staff

August 3, 2023 at 10:58

Hello @ubansal,

We added the next code https://prnt.sc/iUV3qafVteYP You can change -50px to the desired value;

Best Regards,
8Theme’s Team

#363584 Copied

ubansal

Participant

August 3, 2023 at 11:01

thanks alot it worked.

#363585 Copied
Tagged: install, porto, woocommerce, wordpress, xstore
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Problem switching from PORTO TO XSTORE . PLEASE INSTALL SOON

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