This topic has 2 replies, 2 voices, and was last updated 1 years, 2 months ago ago by Rose Tyler
Your Balder does not work and the card also does not work and this caused a problem for the customer that it was working well, but suddenly it happened I want to know the reason and the solution as soon as possible
Hello, Bassam,
Thank you for contacting us and for using XStore.
1/ Please describe the problem in more detail. Your request is a bit unclear to us right now, unfortunately. Could you record a video of the problem?
2/ Make sure that the problem is not caused by a 3rd party plugin on your site.
3/ Please provide temporary wp-admin access, so we can check your settings.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
Kind Regards,
8theme team
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