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Problem to activate woocomerce plugging - by popea

This topic has 6 replies, 3 voices, and was last updated 8 years, 1 months ago ago by Jack Richardson

  • Avatar: popea
    popea
    Participant
    October 19, 2016 at 14:52

    HI!
    I have just to install my woocopress theme. I have already instal the pluggings, but when I activate woocomerce a blank screen appears.
    What can I do?

    #143245 Copied Theme version: ThemeForest Premium Theme.Versión: 2.9.2
    5 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 19, 2016 at 15:47

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall

    #143260 Copied
    Avatar: popea
    popea
    Participant
    October 19, 2016 at 16:00

    Logins

    Please, contact administrator
    for this information.
    #143263 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 19, 2016 at 17:32

    Hello,

    There is error on your site:
    Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 7680 bytes) in /var/www/vhosts/popeastyle.com/httpdocs/wp-admin/includes/deprecated.php on line 1390

    You need ask your hosting provider support to increase memory_limit value.

    Best regards,
    Jack Richardson.

    #143272 Copied
    Avatar: popea
    popea
    Participant
    October 20, 2016 at 18:12

    Thanks 🙂

    #143420 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2016 at 19:16

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #143434 Copied
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The issue related to '‘problem to activate woocomerce plugging’' has been successfully resolved, and the topic is now closed for further responses

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