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Problem to display special characters in search bar

This topic has 10 replies, 3 voices, and was last updated 6 years, 3 months ago ago by Rose Tyler

jeremy

Participant

April 29, 2018 at 11:43

Hello,

I have a problem in my search bar. I have 2 problems:
– When I write an apostrophe in a word and I validate, I have an error (cf screenshot 1).
– When I have on the product description a character “&” displayed on the search bar, this character is broken as “&”. Cf screenshot 2.

How can I fix this?

Thank you.

Please, contact administrator
for this information.

#192109 Copied

9 Answers

Rose Tyler

Support staff

April 30, 2018 at 09:32

Hello,

This is not our default search (I can’t recreate these problems on my test site) so please explain in details what customization was done to make such ajax search.
Also, provide us with temporary wp-admin and FTP access in the Private Content area.

Regards

#192136 Copied

jeremy

Participant

April 30, 2018 at 09:54

Hello,

I have added this plugin to do this customization: Algolia for Woocommerce.

Please find access.

Please, contact administrator
for this information.

#192138 Copied

Rose Tyler

Support staff

April 30, 2018 at 10:16

Hello,

Credentials to wp-admin panel are incorrect.

Regards

#192142 Copied

jeremy

Participant

April 30, 2018 at 10:36

Hello,

They are correct, please connect here:

Please, contact administrator
for this information.

#192147 Copied

Rose Tyler

Support staff

April 30, 2018 at 10:41

Hello,

I would recommend you to contact the plugin author.
Sorry, but we don’t provide support for 3-rd party plugins as it’s out of our support scope.

Regards

#192149 Copied

jeremy

Participant

April 30, 2018 at 10:51

Ok thank you. I will contact them.

#192151 Copied

Olga Barlow

Support staff

April 30, 2018 at 11:03

You are welcome.

Regards

#192155 Copied

jeremy

Participant

July 24, 2018 at 10:32

Thank you, problem solved, you can close.

#197176 Copied

Rose Tyler

Support staff

July 24, 2018 at 10:38

Hello,

You’re welcome!

Regards

#197185 Copied
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Problem to display special characters in search bar

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