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Problem to remove all the functions of Brands

This topic has 8 replies, 2 voices, and was last updated 2 years, 1 months ago ago by Javier

Javier

Participant

November 16, 2022 at 02:51

Hi, I already disable Brands from the Shop Elements menu and the list was disabled. However the text “Explore from Premium Brands” remains in the products page.

#338695 Copied Theme version: 8.3.7

7 Answers

Rose Tyler

Support staff

November 16, 2022 at 06:39

Hello,

Thanks for using our theme.
Please provide URL of the product page from your site. If it is under maintenance mode, provide temporary wp-admin access via the Private Content area.

Regards

#338701 Copied

Javier

Participant

November 16, 2022 at 16:40

Happens here:
https://club.irgamers.cl/producto/peluche-pokemon-center-charizard-fit/

And here too:
https://club.irgamers.cl/shop/

#338739 Copied

Rose Tyler

Support staff

November 16, 2022 at 17:08

Hello,

Theme Options > General > Enable Classic Widgets Panel > On. Then go to Appearance > Widgets > delete content from PreFooter area

Regards

#338741 Copied

Javier

Participant

November 16, 2022 at 18:02

I’m not sure if I’m in the right place, because there is no content in the Prefooter area in the Widgets menu.

#338743 Copied

Rose Tyler

Support staff

November 16, 2022 at 18:23

Hello,

Please provide temporary wp-admin access, so we can take a closer look at the settings on your site.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#338745 Copied

Javier

Participant

November 16, 2022 at 18:32

Ok

Please contact administrator
for this information.

#338746 Copied

Javier

Participant

November 16, 2022 at 18:54

Looks like already solved.

It was a Elementor issue.

Thank you for the help!

#338748 Copied
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Problem to remove all the functions of Brands

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