Return to previous page

Problem to save product when 8theme product options enabled

This topic has 2 replies, 2 voices, and was last updated 2 years, 2 months ago ago by Tony Rodriguez

Chris0483

Participant

October 15, 2022 at 11:56

Hello

I try the product options in a single product and now it’s impossible to save product again, when I save product configuration is redirect on error 404 ?
See my screencast :
https://www.awesomescreenshot.com/video/11745960?key=1bc8a93005aff483939e2380fd000cd1

Please, contact administrator
for this information.

#336539 Copied Theme version: 8.3.5 WooCommerce version: 7.0.0

1 Answer

Tony Rodriguez

Support staff

October 16, 2022 at 08:16

Hello, @Chris0483,

Could you please check it once by activating the default WordPress Theme like Twenty Twenty Two, just to make it sure that the issue is with our theme or not? That issue seems to be independent of our theme as the products are coming from WooCommerce.

If the issue will still persist with the default WordPress Theme as well then it will be clear that the issue is not because of our theme and in that case you have to the WooCommerce support for further assistance on this.

Regards 8Themes Team,

#336565 Copied
Tagged: 8theme, persuasive, problem solving, product options, save product, woocommerce, wordpress
Viewing 2 results - 1 through 2 (of 2 total)