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Problem to sharing on Facebook - by flordelsur

This topic has 8 replies, 3 voices, and was last updated 10 years, 2 months ago ago by Eva Kemp

flordelsur

Participant

October 9, 2014 at 16:08

I need to report the following problem:
When I try to share an article from the BLOG seccion, to post it on Facebook, the Title of the articles appears properly displayed, but instead of the title of the articles, is always being displayed the text “Lorem Ipsum”, so there must be an error somewhere. Could you please come back to me asap? Many thanks in advance.
Best Regards,
Diego Cambiaso

Please, contact administrator
for this information.

#19004 Copied

7 Answers

Eva Kemp

Support staff

October 9, 2014 at 16:40

Hello,

This issue may be caused by Facebook cache. You can find more information about it here:
https://www.8theme.com/knowledge-base/clearing-facebooks-share-cache/

Thank you.
Regards,
Eva Kemp.

#19010 Copied
flordelsur

Participant

October 9, 2014 at 17:38
Dear Eva, we applied the solution suggested by you https://www.8theme.com/knowledge-base/clearing-facebooks-share-cache/, without any success.
We found that in the source code (html) of each page appears this source code:
```
<div class="side-area side-block hidden-phone hidden-tablet">
<div class="close-side-area close-block"><i class="icon-remove"></i></div>
<div class="sidebar-widget">
<h4 class="widget-title">Sample HTML</h4>
<p>Lorem ipsum dolor sit amet, consectetur adipisicing elit. Pariatur, praesentium, recusandae facere sapiente ex impedit ad laborum sunt fugiat fugit. Nesciunt, magni blanditiis excepturi atque optio officiis omnis ab quis.</p>
</div>
</div>
```
Be aware that this source code found contains exactly the Lorem Ipsum which appears in the content desciption to be published on Facebook.
Looking forward to hearing from you asap.
Kind regards,
Diego Cambiaso
#19021 Copied
Robert Hall

Support staff

October 9, 2014 at 19:20

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#19044 Copied

flordelsur

Participant

October 10, 2014 at 13:12

Hi

Please, contact administrator
for this information.

#19170 Copied

flordelsur

Participant

October 15, 2014 at 17:56

Hi.

Estimated, we sent all the requested info via PM, and I haven´t received any kind of feedback from your side via PM (Last friday)
Reagrds

#19975 Copied

Eva Kemp

Support staff

October 15, 2014 at 19:35

Hello,

Sorry for a delay.
We’re still investigating the issue.
We’ll let you know as soon as possible.

Thank you for understanding.
Regards,
Eva Kemp.

#19996 Copied

Eva Kemp

Support staff

October 17, 2014 at 12:54

Hello,

You need update the theme to the latest version – 2.4.1 as well as plugins must be updated.
Now Visual Composer is no longer built-in, but is implemented in the theme as a separate plugin, which is suggested to be installed immediately after the theme installation. The plugin archive is included in the theme archive and to start working with it you just need to click “Install plugin” button.
Also delete wpbakery folder from wp-content/themes/legenda before update!
Don’t forget to create a back up of your files and database before upgrade.

Thank you.
Regards,
Eva Kemp.

#20287 Copied
Tagged: facebook, persuasive, problem, sharing, themes, woocommerce, wordpress
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