Problem translating a string on a search bar header

This topic has 4 replies, 3 voices, and was last updated 7 months, 1 weeks ago ago by Jack Richardson

  • Avatar: David
    David
    Participant
    May 17, 2024 at 15:13

    Good morning,

    I can’t translate the word “all categories” in the ajax search bar in the header. I looked everywhere but couldn’t find it ? can you help me please?

    I have to translate by “All categories” in French.

    I have a second question, I am currently working on a non-definitive domain, when I migrate I will not have any problems with the theme activation license?

    Thanks for your help.

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 17, 2024 at 15:40

    Hello,

    Thank you for reaching out to us with your queries.

    1/ Could you please provide FTP access?
    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    2/ You will be able to unregister the old domain and activate the theme on the new one, read more – https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/

    Best Regards,
    8Theme’s Team

    Avatar: David
    David
    Participant
    May 17, 2024 at 15:54

    Ok thank you, here are the ftp accesses ?

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 20, 2024 at 13:37

    Dear @David,

    Thank you for bringing the translation issue to our attention. We have identified the cause, which stems from the hardcoded text “All categories” within our files.

    To resolve this, a complete regeneration of all texts across our theme is necessary. However, implementing this change immediately is challenging due to other pending modifications that could be disrupted by uploading a new translation file.

    We kindly request your patience until the next theme update, which will include the necessary adjustments for translation. Alternatively, if this issue is urgent, we can prepare a separate archive with a few modifications and regenerate a translation file specifically for your use.

    Please let us know how you wish to proceed.

    Best regards,

    Jack Richardson
    8Theme’s Team

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