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Problem translation after updating theme

This topic has 4 replies, 3 voices, and was last updated 1 years, 9 months ago ago by Tony Rodriguez

  • Avatar: pierre
    pierre
    Participant
    March 12, 2023 at 13:55

    at each update, all the words I translated in French come back in English

    #349732 Copied Theme version: 9.0.5 / Core plugin 5.0.5
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2023 at 15:52

    Hello, Pierre,

    Thank you for contacting us and for using XStore.

    Translation files of the theme should be placed in /wp-content/languages/themes/ folder,
    plugins, like Core plugin, in /wp-content/languages/plugins folder, then you will not lose translation after updates.

    Do synchronization after each update – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/

    We hope this information is helpful.

    Kind Regards,
    8theme team

    #349739 Copied
    Avatar: pierre
    pierre
    Participant
    March 12, 2023 at 18:24

    so I have to redo the translations? so I have to take the .po and .mo files and put it in the mentioned folder ? manually ?

    here ? https://prnt.sc/Ge4BhqWgy4NE

    #349770 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 13, 2023 at 06:06

    Hello Pierre,

    We recommend that you run a backup of your site before the update and then place your language files in the folder as indicated in the screenshot you provided and then update your theme and core plugin again. This should resolve the issue.

    Alternatively, you have to redo your translation again.

    Best Regards,
    8Theme’s Team

    #349790 Copied

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