Problem Update to IDStore 4.2 - by Dieter Kahl

This topic has 8 replies, 3 voices, and was last updated 7 years, 10 months ago ago by Rose Tyler

  • Avatar: Dieter Kahl
    Dieter Kahl
    Participant
    February 14, 2017 at 10:44

    Hello,

    I have updated my woocommerce-website from IDStore 4.0 to IDStore 4.2 and now everything except the header is gone. I disabled and re-enabled every plugin but the problem stays the same. So I need a hint or help…

    Best Regards
    Dieter

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    February 14, 2017 at 17:02

    Hello,

    Your FTP credentials are incorrect.
    Please check them.
    Or please make the changes yourself in the file header.php. Replace the code
    <?php $cart_widget = new Etheme_WooCommerce_Widget_Cart(); $cart_widget->widget(); ?>
    http://prnt.sc/d1pf0u
    with this one:
    <?php etheme_top_cart(); ?>
    http://prnt.sc/d1pfcy

    Let us know the result.
    Regards,
    Eva Kemp.

    Avatar: Dieter Kahl
    Dieter Kahl
    Participant
    February 14, 2017 at 17:54

    Hello,

    thanks for your help but that does not solve the Problem.
    I have fixed the FTP-Problem.

    Regards
    Dieter Kahl

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 15, 2017 at 17:37

    Hello,

    I’ve edited header.php file.
    Please check the site now.
    I see the styling is missing.
    Perhaps some plugins are causing it.
    I couldn’t log in to your WP Dashboard. Please check the credentials.

    Regards,
    Eva Kemp.

    Avatar: Dieter Kahl
    Dieter Kahl
    Participant
    February 16, 2017 at 09:29

    Dear Eva Kemp,

    thank you very much for your support. I have fixed the styling problem an everything looks good now.
    Just a small problem: Not everything is translated to German, especially the shopping cart. Can you give me a hint?

    I have updated the WP-Login.

    Best regards
    Dieter Kahl

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 16, 2017 at 13:27

    Hello,

    I don’t see translation files in the directory wp-content/themes/idstore/languages.
    Please read how to translate theme:
    https://www.8theme.com/demo/docs/idstore/#!/how_to_translate

    Regards,
    Eva Kemp.

    Avatar: Dieter Kahl
    Dieter Kahl
    Participant
    February 16, 2017 at 13:45

    Dear Eva Kemp,

    everything works fine now. Thanks for quick an very good support.

    Best Regards
    Dieter Kahl

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 17, 2017 at 08:14

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

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The issue related to '‘Problem Update to IDStore 4.2’' has been successfully resolved, and the topic is now closed for further responses

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