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Problem Updating Visual Composer - by I_Salinas

This topic has 6 replies, 2 voices, and was last updated 8 years, 5 months ago ago by Eva Kemp

  • Avatar: I_Salinas
    I_Salinas
    Participant
    June 14, 2016 at 16:45

    Hi,

    I am having an issue while updating Visual Composer. I have the latest theme version (2.7) but when I try to update an error comes out.

    Could you please help me out here?

    Thanks.

    #129595 Copied Theme version: 2.7
    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    June 14, 2016 at 17:05

    Hello,

    What error are you getting?
    You should update plugins via FTP, download the latest version here https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    #129604 Copied
    Avatar: I_Salinas
    I_Salinas
    Participant
    June 15, 2016 at 10:32

    All right, I didn’t know that, I was trying to update it via the wordpress dashboard…

    Should I just replace the js_composer folder or is there something else that needs to be done?

    Thanks!

    #129712 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    June 15, 2016 at 10:44

    Hello,

    You just need overwrite “js_composer” folder with a new version.

    Regards,
    Eva Kemp.

    #129718 Copied
    Avatar: I_Salinas
    I_Salinas
    Participant
    June 15, 2016 at 11:27

    It worked, thanks for the quick response!!

    #129725 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    June 15, 2016 at 12:09

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #129729 Copied

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