Problem when import demo, green check requirements

This topic has 6 replies, 2 voices, and was last updated 3 years ago ago by Rose Tyler

  • Avatar: bobundau
    bobundau
    Participant
    December 2, 2021 at 09:35

    Hello suppor team,
    I just installed your theme.
    Now I am importing a demo to my site.
    System requirement is green checks at all. (https://prnt.sc/21d9adk)
    But I got some invalid checklist requirement, and demo import wrong way. (https://prnt.sc/21d9n2b)
    Please help us.
    Thank you.

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 2, 2021 at 09:45

    Hello,

    Thanks for contacting us.
    Provide URL and temporary wp-admin access via the Private Content area here.

    Regards

    Avatar: bobundau
    bobundau
    Participant
    December 2, 2021 at 09:52

    Hi Rose
    Here is my info.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 2, 2021 at 10:07

    Hello,

    Thanks for the reply.
    The Core plugin was not installed correctly. Provide temporary FTP access, please. If you don’t know what is FTP then contact your hosting provider. They will give you access.

    Regards

    Avatar: bobundau
    bobundau
    Participant
    December 2, 2021 at 10:12

    Can you show me where is the incorrect point?

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 2, 2021 at 10:35

    We’ve imported the mentioned demo version to your site.
    There are Mixed Content errors on your site, contact your hosting provider to get help with this – https://prnt.sc/21dhjt5

    Regards

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