Return to previous page

Problem when transfering from dev to prodcution

This topic has 6 replies, 2 voices, and was last updated 8 months ago ago by Rose Tyler

Jordan

Participant

April 23, 2024 at 15:20

Hello, i have a problem when i transferred from dev to production, i cannot see the header, and when i try to register the main domain as a main website it is not allowing me. The system registered only the dev.mydomain.com as a dev and there is no main.
As well as it appended the main colors of woo-commerce and not the colors i used in the theme when i was building the website. First time to have this problem.
There is a problem in the cart page as well.
Long story short a lot of bugs when i transferred the website with duplicator.
I’ve done this many times but this time those bugs i cannot fix without your assistance.

Need assistance how to fix it.

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#392675 Copied Theme version: 9.3.7

5 Answers

Rose Tyler

Support staff

April 23, 2024 at 15:32

Hello, Jordan,

Thank you for reaching out to us with your concerns.

Please provide temporary wp-admin access to the staging site also.

Best Regards,
8Theme’s Team

#392677 Copied

Jordan

Participant

April 23, 2024 at 15:43

Its the same, providing the info:

Please contact administrator
for this information.

#392680 Copied

Rose Tyler

Support staff

April 23, 2024 at 16:16

Hello, Jordan,

We’ve taken Theme Options from one site to another. Please check now.

Best Regards,
8Theme’s Team

#392684 Copied

Jordan

Participant

April 23, 2024 at 17:12

Perfect, super fast response, ultra fast solution 5 Star support as always.

It would be perfect for me if you explain what you’ve done in case to fix it by myself next time and not to bother you but if you have work it is not necessary.

Once again thanks a lot!

#392693 Copied

Rose Tyler

Support staff

April 24, 2024 at 07:29

Hello, Jordan,

You’re welcome!

Theme Options > Export/Import > Export in file, go to other site: Theme Options > Export/Import > Import from the file.

Best Regards,
8Theme’s Team

#392741 Copied
Tagged: wordpress troubleshooting
Viewing 6 results - 1 through 6 (of 6 total)