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Problem when xstore core plugin updated - by Angular Software

This topic has 5 replies, 3 voices, and was last updated 4 years, 1 months ago ago by Olga Barlow

Angular Software

Participant

September 11, 2020 at 18:48

Good afternoon,
I’m having trouble updating the template and the xstore core. I was using version 2.5 of the template, I have updated it to the latest version, I have done the same with the plugins and the site has a serious problem that disappears by deactivating the xstore plugin. The web looks something like if all width were 5%, exept menu. Its better see it than explain it. I give you the access.

Please, contact administrator
for this information.

#251180 Copied Theme version: 7.0.1 WooCommerce version: 4.5.1

4 Answers

Rose Tyler

Support staff

September 12, 2020 at 09:59

Hello,

Thanks for using our theme.
Please provide temporary FTP access also. Our technicians will be able to take a closer look and help you after the weekend.

Regards

#251212 Copied

Olga Barlow

Support staff

September 14, 2020 at 09:08

Hello,

Your issue was caused by the wrong site width http://prntscr.com/ugvyhb I have set the correct one and everything is ok.

Regards

#251323 Copied

Angular Software

Participant

September 14, 2020 at 09:45

Thank you so much Olga! All its ok.

Regards!

#251328 Copied

Olga Barlow

Support staff

September 14, 2020 at 15:53

You are welcome.

Regards

#251358 Copied
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