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Problem when xstore core plugin updated - by Angular Software

This topic has 5 replies, 3 voices, and was last updated 4 years, 5 months ago ago by Olga Barlow

  • Avatar: Angular Software
    Angular Software
    Participant
    September 11, 2020 at 18:48

    Good afternoon,
    I’m having trouble updating the template and the xstore core. I was using version 2.5 of the template, I have updated it to the latest version, I have done the same with the plugins and the site has a serious problem that disappears by deactivating the xstore plugin. The web looks something like if all width were 5%, exept menu. Its better see it than explain it. I give you the access.

    Please, contact administrator
    for this information.
    #251180 Copied Theme version: 7.0.1 WooCommerce version: 4.5.1
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2020 at 09:59

    Hello,

    Thanks for using our theme.
    Please provide temporary FTP access also. Our technicians will be able to take a closer look and help you after the weekend.

    Regards

    #251212 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 14, 2020 at 09:08

    Hello,

    Your issue was caused by the wrong site width http://prntscr.com/ugvyhb I have set the correct one and everything is ok.

    Regards

    #251323 Copied
    Avatar: Angular Software
    Angular Software
    Participant
    September 14, 2020 at 09:45

    Thank you so much Olga! All its ok.

    Regards!

    #251328 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 14, 2020 at 15:53

    You are welcome.

    Regards

    #251358 Copied
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