Return to previous page

Problem while editing product, a product is editing another product

This topic has 26 replies, 3 voices, and was last updated 5 months ago ago by Luca Rossi

Gbp

Participant

July 11, 2024 at 11:30

I try to edit a product but the wp-admin/post.php?post=1847&action=elementor is not giving possibility to edit it .
only option I have to edit content is to “Edit single Product” but this edit all products.
And I cannot have the correct content for each product .!

this drives me crazy !
I tried everthing to try to debug…
Didn’t find, please help

thanks for helping.

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#404202 Copied Theme version: 9.3.14

25 Answers

Tony Rodriguez

Support staff

July 11, 2024 at 13:29

Hello, @Gbp,

Thank you for reaching out to us with your concern.

1/ We are currently experiencing difficulty accessing your website as the wp-admin login credentials previously provided appear to be invalid or have ceased to work. For your reference, we have included a screenshot in the private content area of our correspondence.

To proceed effectively, we kindly request that you provide us with updated and valid wp-admin login details. This will enable us to closely examine your settings and offer the necessary assistance.

2/ Additionally, could you please elaborate on your specific requirements or the desired outcome you are aiming to achieve? A detailed description of your request will help us understand and address your needs more accurately.

Thank you for your cooperation and attention to these matters. We look forward to your prompt response.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#404245 Copied

Gbp

Participant

July 11, 2024 at 13:57

Hi, Thank you .
when you’ll try to edit the product, you’ll see that it does not work.
use the previous links.
The content text in tabs is not correct .
try, on first link to edit,

thanks you

Please contact administrator
for this information.

#404255 Copied

Tony Rodriguez

Support staff

July 12, 2024 at 05:21

Hello, @Gbp,

Thank you for your response.

We have thoroughly reviewed your website and are pleased to inform you that we did not find any issues. For your reference, we have recorded a video demonstrating our review process. You can view this video in the private content area.

Additionally, we recommend that you consult our theme documentation for more detailed information. Please visit the following link: [XStore Single Product Builder with Elementor](https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/).

We trust this will be helpful to you. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#404293 Copied

Gbp

Participant

July 12, 2024 at 09:01

Hi, please check again, it is not easy to see.
At first I didn’t saw a problem neither
but now yes.
I edit product X with text.
then I edit profit Y with text.
the x product is getting the Y product text.

and this is my problem.
If you try again and really taking care of the product image and text

Please contact administrator
for this information.

#404335 Copied

Gbp

Participant

July 12, 2024 at 16:27

The problem is when I do want to edit, it is editing the elementor template but not the content of the product itself.
if you see the screenshot, we do not see the blue border line visible in other elementor contents or

Files is visible for topic creator and
support staff only.

#404432 Copied

Gbp

Participant

July 12, 2024 at 16:29

it is only the option EDIT SINGLE PRODUCT in blue-green colour in the top center of the section.
so this is edition of template
that’s why the same content is applied to all products.

how to edit each product individually. ?
that is should be the default behaviour right ?

thx
regards

Files is visible for topic creator and
support staff only.

#404433 Copied

Luca Rossi

Support staff

July 13, 2024 at 08:32

Hi @Gbp,

You have a Single Product Template applies to all products, so it means if you change this template, all the products will be changed also: https://prnt.sc/uY3FpQoNXUEY

To apply a new template to some specifices products, please duplicate your current product template then check the Display Conditions:

– https://prnt.sc/bOjnMC7kqz9c
– https://prnt.sc/QvqylDHCknNQ
– https://prnt.sc/bwTlc7h4NK5m(don’t forget to create a new product category and assign your products to this category first).

For more information, please take a look at this article: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/.

Best Regards,
The 8Theme Team

#404489 Copied

Gbp

Participant

July 13, 2024 at 08:54

Hi,
thank you I understand more now.
but I want to apply same template to all product
and be able to change content for each .
for me it is normal behaviour.

of what I understand I have to create a template for each product or each category.
for now we decide to have same template for all product.

what I cannot do is to edit each product with its own content.

thank you for helping

#404491 Copied

Luca Rossi

Support staff

July 13, 2024 at 11:51

Dear @Gbp,

We hope this message finds you well.

We would like to inform you that when utilizing a universal template for all products, individual product modifications via Elementor are not feasible. To edit product descriptions and short descriptions, we recommend using the default editor.

For your reference, please see the screenshot linked below:
[https://prnt.sc/5YjQlyQ_NHug](https://prnt.sc/5YjQlyQ_NHug)

Should you require further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

#404514 Copied

Gbp

Participant

July 13, 2024 at 13:49

I want to integrate product content into template
but I do not get how to do that.

so the only figure I got is to create as template for each product !

From your screenshot,
product description can go into elementor template as I want into the tabs ?

Thx to explain how to integrate product desc and informations into elementor template.

best.

#404550 Copied

Luca Rossi

Support staff

July 13, 2024 at 15:56

Hi @Gbp,

The product description will be displayed under this tab: https://prnt.sc/6QlVF5XxUkHo

Best Regards,
8Theme’s Team

#404560 Copied

Gbp

Participant

July 15, 2024 at 17:09

Thanks you for the answer.

But you see in the product page, I have several tabs, where can I change the content of them ?

thank you

Files is visible for topic creator and
support staff only.

#404902 Copied

Luca Rossi

Support staff

July 16, 2024 at 10:33

Dear @Gbp,

We hope this message finds you well. To modify the content of the tabs, please navigate to the Single Product Builder and select Single Product Tabs.

For your convenience, we have attached a screenshot to guide you through the process.

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Files is visible for topic creator and
support staff only.

#405062 Copied

Gbp

Participant

July 17, 2024 at 15:00

hi
what you are saying is partially ok
this options is giving me one tab more after description.
but as you could see I need 2 more,
where do I the tab content for each product ?

I added description content and did what you said,
description is not displaying !

thanks for helping

Please contact administrator
for this information.

#405422 Copied

Gbp

Participant

July 17, 2024 at 15:09

in the screenshot we can see that 1st tab is description
how do I add the product description into this tab,
is there like a shortcode ?
same for other tabs! ??

there’s something I am not understanding or something that is not clear how its working.

thank you

Files is visible for topic creator and
support staff only.

#405426 Copied

Luca Rossi

Support staff

July 18, 2024 at 06:30

Hi @Gbp,

Please resend the WP-Admin account again. It’s not working anymore.

Thank you!

Please contact administrator
for this information.

#405494 Copied

Gbp

Participant

July 18, 2024 at 09:06

hi, Also thank you to explain again, because I does not seems to work
and I need 4 tabs with different content for each product

thank you

Please contact administrator
for this information.

#405543 Copied

Luca Rossi

Support staff

July 18, 2024 at 11:17

Dear @Gbp,

We hope this message finds you well.

We noticed that the Tabs Element currently utilized on your Single Product Page is not the appropriate choice for optimal functionality. Instead, the correct element to use is the Single Product Tabs Element. We have taken the liberty of making this adjustment on your behalf.

Please take a moment to review the changes at your earliest convenience.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

Files is visible for topic creator and
support staff only.

#405577 Copied

Gbp

Participant

July 18, 2024 at 13:03

Hi, thank you for your time

but I do not have all the tabs I need.
how do I add one.
also the design is different .

not quite I designed.

is there a way to have what I had at the beginning, working, with the tabs I needed ?

thank you

#405618 Copied

Luca Rossi

Support staff

July 19, 2024 at 06:55

Dear @Gbp,

We would like to inform you that the content displayed under each tab when using the Tabs element is not dynamic, meaning it cannot load the product descriptions automatically. So you MUST use the Single Product Tabs element on single product page.

Should you wish to include additional tabs, we recommend utilizing the custom tab feature. For your reference, we have attached a screenshot to illustrate this functionality.

Thank you for your attention to this matter.

Best Regards,
The 8Theme Team

Files is visible for topic creator and
support staff only.

#405736 Copied

Gbp

Participant

July 19, 2024 at 07:52

Thank you
but this custom tab feature is not dynamic for each product.
this is what I used before right !?

I’ll try to do something.

thank you

#405763 Copied

Luca Rossi

Support staff

July 19, 2024 at 10:54

Dear @Gbp,

We hope this message finds you well. We would like to confirm that the custom tab will display the same content for all products.

Best regards,
The 8Theme Team

#405842 Copied

Gbp

Participant

July 19, 2024 at 12:08

Hi,
thank you
there’s another problem,
been 3 times I add the description into wp description textarea and again into elementor the description TAB is empty !
and custom tab I added too ,

it is annoying,.
thank you for your help again

best

Please contact administrator
for this information.

#405855 Copied

Gbp

Participant

July 19, 2024 at 15:10

it is not very intuitive at all
it has been a brain killer …
anyways, I have something not quite how I wanted but ok.

now the tabs are not displaying correctly in mobile view.

How to fix ?

Thank you

Files is visible for topic creator and
support staff only.

#405890 Copied

Luca Rossi

Support staff

July 21, 2024 at 06:03

Hi @Gbp,

You misunderstood how the Single Product Template work. To make the description tab appear, please edit your products with the default WordPress editor:

– https://tinyurl.com/282yuw3o
– https://tinyurl.com/2dx2aw83

We also suggest you to take a look carefully at these article to understand how the Single Product Template working:

– https://elementor.com/help/woocommerce-single-product-builder/
– https://elementor.com/help/single-product-site-part/

Best regards,
The 8Theme Team

#406063 Copied
Tagged: fix woocommerce editing problem, product editing issues woocommerce, troubleshooting woocommerce editing, woocommerce product editing problem, woocommerce product update issue, wordpress product editing error, wordpress woocommerce themes
Viewing 26 results - 1 through 26 (of 26 total)