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Problem while editing the theme colors no changes taking place

This topic has 2 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Tony Rodriguez

sergeantmaster

Participant

October 17, 2023 at 09:09

No Changes take place when background color changes are applied to the header, footer, top bar background colors, and mobile panel background color.

#370434 Copied Theme version: .9.2

1 Answer

Tony Rodriguez

Support staff

October 17, 2023 at 09:23

Hello, @sergeantmaster,

Thank you so much for purchasing our theme and contacting our support center.

Thank you for contacting us and for using XStore.

1) Kindly proceed to Xstore > Theme Options > Speed optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.

In the event that you are utilizing a cache plugin, we recommend temporarily disabling it.

We trust that this will rectify the issue you are currently experiencing.

2) If the changes you make in the Customizer are not reflected on the page, it is likely a caching issue. If the changes are visible in the Customizer, they should also be visible on the front end.

We recommend that you temporarily disable any CDN caching and cache plugins, clear your browser cache, and then check again.

If the issue still persist, Provide temporary wp-admin access via the private content area, so we can check the situation on your site more deeply.

Kind Regards,
8theme team.

Please contact administrator
for this information.

#370438 Copied
Tagged: editing wordpress woocommerce theme, fix woocommerce theme colors, resolve wordpress theme colors problem, troubleshoot woocommerce theme issues, woocommerce theme color changes, wordpress woocommerce theme editing
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