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Problem with 8theme products WPBakery element

This topic has 5 replies, 2 voices, and was last updated 5 years, 3 months ago ago by Olga Barlow

  • Avatar: Anna
    Anna
    Participant
    September 9, 2019 at 12:42

    After the update of the theme and plugins we have detected a problem with 8theme products WPBakery element. Is not possible to add another product in the list, you have to delete all product IDs and add product by product again. Before the update it was possible to add more products without having to delete everything.
    I provide you the dashboard and FTP access. Thanks for fixing the error.

    Regards

    Please, contact administrator
    for this information.
    #221057 Copied Theme version: 5.6 WooCommerce version: 3.7.0
    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 9, 2019 at 17:41

    Hello,

    We have updated theme to latest version. Try now.

    Regards

    #221076 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 9, 2019 at 17:45

    P.S. Nice to see that such a cool store uses our theme. I like your stores in Spain!

    Regards

    #221077 Copied
    Avatar: Anna
    Anna
    Participant
    September 10, 2019 at 10:49

    Hello,

    Thank you. The problem is fixed.

    Regards

    #221100 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 10, 2019 at 11:52

    Hello,

    You are welcome.

    Regards

    #221104 Copied
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