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Problem with activating the theme - by lavarto

This topic has 6 replies, 2 voices, and was last updated 3 years, 11 months ago ago by Rose Tyler

lavarto

Participant

December 3, 2020 at 20:10

Hello,

I have a problem activating the theme.
In the first installation, the theme is activated without any problems.
Today he gave me that there is an update on the theme and on the xstore core, but it could not be updated, it gave some errors and I decided to do a new clean installation. activation gives me this error: You have reached activation number limit.
According to the ThemeForest license policy, you can use 1 license for 1 project only.
Ping us along the way if you have any questions here.
Why is this happening to me?

#262518 Copied Theme version: 7.2

5 Answers

Rose Tyler

Support staff

December 4, 2020 at 09:50

Hello,

Thanks for using our theme.
As I can see, the theme can be activated now. Please try one more time.

Regards

#262579 Copied

lavarto

Participant

December 4, 2020 at 14:15

I see the exact opposite. It doesn’t happen again. You have reached activation number limit.
According to the ThemeForest license policy, you can use 1 license for 1 project only.
Ping us along the way if you have any questions here.

#262655 Copied

Rose Tyler

Support staff

December 4, 2020 at 14:59

Try one more time, please.

Regards

#262658 Copied

lavarto

Participant

December 4, 2020 at 16:47

Hello.
Now it is activated. Every time with a new installation it will be so?

#262692 Copied

Rose Tyler

Support staff

December 4, 2020 at 16:54

Hello,

1 license of the theme can be used on 1 staging site + 1 live/production site = 1 end project.
If you want to get a new installation and face the activation limit, contact us, so we check and reset activations for you.

Regards

#262698 Copied
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