Problem with Add to cart – It keeps loading after clicking it

This topic has 5 replies, 3 voices, and was last updated 2 years, 11 months ago ago by Olga Barlow

  • Avatar: MohammedHa
    OnlineMovement
    Participant
    December 15, 2021 at 21:37

    Hello 8theme team,

    i have a problem. If i want to add a product to cart the button keeps loading.
    I dont know why this happen.
    If i disable: “AJAX Add To Cart For Simple And Variable Products” it works..
    I really dont want do disable ajax add to cart..
    I think its a JS issue
    Please Help

    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 16, 2021 at 08:06

    Hello,

    Have you updated the Elementor plugin? Try to set – https://prnt.sc/233cdcv

    Regards

    Avatar: MohammedHa
    OnlineMovement
    Participant
    December 16, 2021 at 09:04

    Hello, thanks, it works!

    why i dont have any payment methods in my checkout now?
    If i go to checkout there are now payment methods anymore!

    Avatar: MohammedHa
    OnlineMovement
    Participant
    December 16, 2021 at 09:10

    I activated the child theme, now it works. It is recommended to use the child theme? I would keep it on then.

    2. If u see in my navigation that my static block is not displayed anymore in category “Hussen” and “küchenwäsche”. The problem is new, before it was okay.
    Thanks in advanced !

    Regads

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 16, 2021 at 13:16

    Hello,

    Yes, we recommend to use child theme in case you plan any type of customization in future.

    2) Don’t see any issues with the menu blocks https://prnt.sc/239i1o7
    Have you sorted out?

    Regards

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