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Problem with attributes, when importing products

This topic has 2 replies, 2 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

Cr3atorf1lm

Participant

March 28, 2022 at 11:44

Hi there,

When I am trying to import products throw excel, I can not find some of the attributes that I have created. Also, some of the attributes that I have deleted are still there.

The strange thing is that when you go to the woocomerce section > attributes, they seem to function properly.

Please advise,

#320716 Copied Theme version: 8.1.2 WooCommerce version: 6.3.1

1 Answer

Olga Barlow

Support staff

March 28, 2022 at 13:15

Hello,

Products import is the default WooCommerce option, not theme option. So, contact WooCommerce support with this question https://wordpress.org/support/plugin/woocommerce/
We are able to help you strictly with theme options https://themeforest.net/page/item_support_policy

Regards

#320722 Copied
Tagged: attributes, importing, problem, products, themes, woocommerce, wordpress
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