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Problem with Brand List Element - by fabio

This topic has 8 replies, 3 voices, and was last updated 5 years, 9 months ago ago by Rose Tyler

fabio

Participant

January 29, 2019 at 09:24

Hello, i’m trying to use brand list element, but i would to show only a selected group of brand (the men’s brands only in its page, and the women’s in the other page).
I selected the brands in element’s settings area, but when i publish the page, all the brand are shown.
I made anything wrong?
The urls interested are:
http://www.rizziasola.com/designer-donna/
http://www.rizziasola.com/designer-uomo/

#208180 Copied Theme version: 5.1.5 WooCommerce version: 3.5.4

7 Answers

Rose Tyler

Support staff

January 30, 2019 at 08:52

Hello,

Please provide temporary wp-admin access, so I can take a closer look.

Regards

#208217 Copied

fabio

Participant

January 30, 2019 at 09:09

Hello, i send username and password in private area.
Best Regards

Please contact administrator
for this information.

#208222 Copied

Olga Barlow

Support staff

January 30, 2019 at 17:18

Hello,

Provide us with FTP access to check the issue in more details and help you to fix it.

Regards

#208269 Copied

fabio

Participant

February 4, 2019 at 10:00

Hi, i send ftp configuration in private area.
best regards

Please contact administrator
for this information.

#208459 Copied

Rose Tyler

Support staff

February 4, 2019 at 13:54

Hello,

Please clear cache and check now.

Regards

#208484 Copied

fabio

Participant

February 8, 2019 at 10:47

Thanks, now it works. Wich was the problem? a misconfiguration or did you edit file via ftp?
Could i ask why in the url page of single brand appear suffix “page_id4402”?
How can i modify or hide it?

#208786 Copied

Rose Tyler

Support staff

February 8, 2019 at 16:24

You’re welcome!
1) It was a bug and fix for this will be added in the next update of the theme.
2) Please check the page of a single brand now.
“8theme brand permalink settings” option can’t be re-saved (changed) via Settings > Permalinks in your Dashboard. “brand_custom_base” was set as “page_id4402” in the database. We’ve changed “page_id4402” to “shop” (via files of Core plugin) so now “brand_custom_base” is “shop” in the DB.
The problem with changing “8theme permalink settings” can be caused by some of your security plugins or server settings.

Regards

#208831 Copied
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