Problem with burger menu in mobile even after cashing

This topic has 3 replies, 3 voices, and was last updated 6 months, 4 weeks ago ago by Andrew Mitchell

  • Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    May 24, 2024 at 09:39

    Hi there
    this another ticket for the same issue, although it was resloved, the problem raised again.

    At the mobile version the menu is not appearing as burger.
    i am giving you access to the website

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 24, 2024 at 11:14

    Hello, @Cr3atorf1lm,

    Thank you for reaching out to us with your concern.

    We are pleased to inform you that the issue you reported has been successfully resolved through the deactivation of the Light Speed Cache Plugin. For your reference, we have provided an image in the private content area of our support portal.

    It appears that the problem may also be related to browser caching. We kindly ask you to clear your browser’s cache and access our site using a fresh browser session to ensure that the issue is fully resolved.

    Should you require any further assistance or have additional questions, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 24, 2024 at 12:57

    Dear Cr3atorf1lm,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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The issue related to '‘problem with burger menu in mobile even after cashing’' has been successfully resolved, and the topic is now closed for further responses

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