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PROBLEM WITH CART PAGE UPDATING TO HAVE THE MESSAGE OF CONGRATULATION ON PROGRESS BAR

This topic has 9 replies, 3 voices, and was last updated 9 months, 3 weeks ago ago by Tony Rodriguez

amamatdi

Participant

January 25, 2024 at 08:52

hello
before i have the cart page update without clicking on the refersh button on the browser to have the progress bar full when the total is aver 180 $ but now i should click the refresh button or click to checkout to have the cart update notification

Please, contact administrator
for this information.

#381188 Copied Theme version: 9.2.6 WooCommerce version: 8.5.1

8 Answers

Tony Rodriguez

Support staff

January 25, 2024 at 09:18

Hello, @amamatdi,

Thank you for contacting us and for using XStore.

1. We would greatly appreciate it if you could capture a video recording of the issue you are encountering to enhance our understanding. Kindly upload the video to a file-sharing service, such as https://wetransfer.com/, and share the link with us. Additionally, please provide a detailed description of your specific requirements or the outcome you are aiming to achieve.

2. We respectfully request that you examine the functionality of the Cart/Checkout process with the ‘Advanced Cart/Checkout Layout’ feature disabled. This option is located within the ‘Xstore > Theme Options > WooCommerce > Cart/Checkout Layout’ section of your website’s settings.

3. If you are currently utilizing a child theme, please temporarily switch to the parent theme to determine if the issue continues to occur. We ask that you inform us of the outcome. Prior to making this change, ensure that you have created a backup of your website. Furthermore, we would appreciate it if you could grant us debugging permissions, enabling us to conduct a thorough investigation and assist you in resolving the matter.

Your cooperation with these steps is invaluable and will significantly aid us in diagnosing and addressing the issue promptly and efficiently.

Warm regards,
The 8Theme Team

#381192 Copied

amamatdi

Participant

January 25, 2024 at 10:14

https://www.veed.io/view/032e251d-33cd-4d2b-8dbc-377e383e95bc?panel=share THIS IS THE VIDEO I TRY TO SWITCH TO THE PARENT THEME BUT NOTHING IS AND I CHECK THE CART/CHECKOUT LAYER IT IS ACTIVATED

#381202 Copied

amamatdi

Participant

January 25, 2024 at 11:31

THE PROBLEM IS THE PROGRESS BAR DONT UPDATES INSTANTANLY WHEN I UPDATE THE CART

#381217 Copied

Luca Rossi

Support staff

January 26, 2024 at 07:35

Dear @amamatdi,

We hope this message finds you well.

We are pleased to inform you that we have implemented a hotfix in the functions.php file, specifically from lines 7 to 36. As a result, the progress bar on both the cart and checkout pages should now be functioning correctly.

We kindly request that you verify the changes at your earliest convenience to ensure that everything is operating as expected.

Please be assured that this issue will be permanently addressed in the forthcoming updates.

We appreciate your cooperation and look forward to your confirmation.

Warm regards,
The 8Theme Team

#381298 Copied

amamatdi

Participant

January 26, 2024 at 15:10

THANK YOU BUT I HAVE ANOTHER QUESTION IN THE MINI CART I DON T FIND THE VIEW CART BUTTON

#381337 Copied

Luca Rossi

Support staff

January 26, 2024 at 16:09

Hi @amamatdi,

You need to turn ON the View Cart Button option: https://prnt.sc/6HuEhQV1cOhv under Header Builder > Cart.

Warm regards,
The 8Theme Team

#381343 Copied

amamatdi

Participant

January 26, 2024 at 16:33

THANK YOU SO MUCH
ANOTHER QUESTION AND I M SO SORRY FOR THIS HOW CAN I EDIT MY ACCOUNT PAGE WITH ELEMENTOR AND ADD WIDGET I DON T WANT THE SHORT CODE

#381347 Copied

Tony Rodriguez

Support staff

January 27, 2024 at 06:15

Hello, @amamatdi,

Thank you for your response.

We would like to inform you that it is indeed possible to utilize the WooCommerce account page elements as an alternative to the shortcode for further customization of the Account page. This allows you to modify the names of tabs such as the Dashboard, the download button, and implement other additional customizations.

For your visual reference, please see the following links:
– https://imgur.com/a/skqzw2n

Furthermore, we wish to clarify that the “My Account” page is a component of WooCommerce’s functionality. Should you require customization of this page, we recommend contacting WooCommerce support. To manage the settings of the “My Account” page, please navigate to WooCommerce > Settings > Accounts & Privacy.

Here are some examples for your perusal:
– https://gyazo.com/e1a796f623afcddcd2a0d7c4dbc73bfc
– https://gyazo.com/4c3a0e2098674d1393166a4cbb0b22bf
– https://gyazo.com/dd8e6e29da7d73e539c5618e3a41c655
– https://gyazo.com/25217c7d7841b34f95f256d47c4095c9

We encourage you to explore these options individually to observe the resultant changes to the “My Account” page on your website.

Should you have any further inquiries or require additional assistance, please do not hesitate to contact us. We are at your service and eager to assist.

Best regards,
The 8Themes Team

#381364 Copied
Tagged: cart page issues, congratulation message problem, progress bar update, woocommerce cart page fix, woocommerce update solution, wordpress woocommerce themes, wordpress woocommerce troubleshooting
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