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Problem with category filter and site path

This topic has 7 replies, 2 voices, and was last updated 13 minutes ago ago by Mauro

Mauro

Participant

January 16, 2025 at 09:03

Hi,
i’ve category filter into sidebar but when select a value the path change from current “/category/category1” to “/shop/?filter_cat=215” and show all product (not only from category1) with filter, i want filter only currents products like other xStore filter and update the url to “/category/category1/?filter_cat=215”.
See private area for detail
Thanks

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6 Answers

Rose Tyler

Support staff

January 16, 2025 at 10:01

Hello, Mauro,

Thank you for reaching out to us.

We understand your concern regarding the category filter behavior in the sidebar. Based on your description, it seems that when a filter is applied, the URL changes from the current category path (e.g., /category/category1) to /shop/?filter_cat=215, and the filter displays all products instead of limiting the results to the current category. You would like the filter to apply only to the current category’s products and update the URL accordingly (e.g., /category/category1/?filter_cat=215), similar to how other xStore filters function.

Could you please provide temporary FTP access? We will check what can be done to help you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best regards,
8Theme’s Team

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Mauro

Participant

January 16, 2025 at 10:02

Ok can you give your ip in order to enable it into fw?

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Rose Tyler

Support staff

January 16, 2025 at 10:10

Hello, Mauro,

Private Content

Best regards,
8Theme’s Team

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Mauro

Participant

January 16, 2025 at 11:28

Now you should be able to connect, tell me if have problems

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Rose Tyler

Support staff

January 16, 2025 at 11:43

Hello, Mauro,

Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
https://prnt.sc/wB4tAYb0jJ_c

Best regards,
8Theme’s Team

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Mauro

Participant

January 16, 2025 at 11:49

mmm ok, I’ll get it fixed as soon as possible

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