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Problem with changing picture in product page when the color is changing

This topic has 16 replies, 3 voices, and was last updated 5 years, 6 months ago ago by Rose Tyler

Giannis Kakavoulis

Participant

April 23, 2019 at 07:50

When I am changing the color in the product page the picture is not changing and if I deactive all the plugins! When I tried with other theme(one of wordpress basics) it works.

Please, contact administrator
for this information.

#212819 Copied Theme version: Classico WooCommerce version: woocomerce

15 Answers

Rose Tyler

Support staff

April 23, 2019 at 08:45

Hello,

You updated WooCommerce to the latest version, but 2.3.1 version of Legenda does not fully support WC 3.6.1. Please wait for the theme update, it will be released soon (within 1-2 days).
Please note, that before update WC plugin, you need to check the changelog on ThemeForest https://themeforest.net/item/classico-responsive-woocommerce-wordpress-theme/11024192?s_rank=3 to be sure that current theme version is fully compatible with the woocommerce version.

Regards

#212828 Copied

Giannis Kakavoulis

Participant

April 23, 2019 at 09:10

So till thursday the problem will be fixed? Because I have a deadline and I must deliver this eshop!

#212833 Copied

Olga Barlow

Support staff

April 23, 2019 at 11:32

Hello,

We have updated theme on your site by pre-released version. Check now.

Regards

#212845 Copied

Giannis Kakavoulis

Participant

April 23, 2019 at 12:05

Thank you very much! You are awesome! I appreciate that!

#212848 Copied

Rose Tyler

Support staff

April 23, 2019 at 12:11

You’re welcome!
If you love Classico and have something nice to say don’t hesitate to tell about this! We’d appreciate if you could take a moment to give us 5-stars on ThemeForest 🙂 https://themeforest.net/downloads

Regards

#212849 Copied

Giannis Kakavoulis

Participant

April 24, 2019 at 06:49

Hello, now I have the same problem when I am using WPML! How can I fix? Can you please help me?

#212906 Copied

Rose Tyler

Support staff

April 24, 2019 at 07:26

Hello,

How does it work with Storefront theme?
Try to disable all the third-party plugins that do not come bundled with our theme and check if you still have the problem.
If you have the mentioned problem with our theme only and any additional plugin doesn’t cause it, describe the issue in more details and provide screenshots. Also, provide temporary FTP access.

Regards

#212913 Copied

Giannis Kakavoulis

Participant

April 24, 2019 at 09:22

No, I have problem only with WPML, without it, it works!

Please contact administrator
for this information.

#212918 Copied

Giannis Kakavoulis

Participant

April 24, 2019 at 09:24

Sending you new username

Please contact administrator
for this information.

#212919 Copied

Olga Barlow

Support staff

April 24, 2019 at 09:46

Hello,

Problem was caused by the old version of WooCommerce WPML plugin. Once I updated plugin everything works fine.

Regards

#212922 Copied

Giannis Kakavoulis

Participant

April 24, 2019 at 09:59

Thank you very much! I appreciate your help!

#212926 Copied

Rose Tyler

Support staff

April 24, 2019 at 12:01

You’re welcome!

Regards

#212937 Copied

Giannis Kakavoulis

Participant

April 24, 2019 at 17:03

Still have a problem, now my home page is broken, for no reason. I didnt update anything! When I deactivating my plugins then It works!

#212953 Copied

Giannis Kakavoulis

Participant

April 24, 2019 at 18:32

finally I did some rollbacks and everything is now ok

#212955 Copied

Rose Tyler

Support staff

April 25, 2019 at 07:54

Hello,

I am glad that you sorted out.

Regards

#212973 Copied
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