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Problem with column in shop page - by Elisa

This topic has 6 replies, 3 voices, and was last updated 9 years, 9 months ago ago by Robert Hall

Elisa

Participant

February 3, 2015 at 10:56

Hi,
i have an issue in the product page, i can show you a screenshot:

This problem is only in the first page of product , because the second and the other page are all right, there are three columns as i set it.
I have this problem in the first page of “product” and in the first page of every category.
I have the latest version of wordpress and woocommerce!
How can i fix it? thank you,
best regards,
Elisa

Please, contact administrator
for this information.

#39081 Copied

5 Answers

Robert Hall

Support staff

February 3, 2015 at 11:17

Hello,

First please update Essential Grid, Ultimate Addons for Visual Composer and WPBakery Visual Composer to latest versions.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#39091 Copied

Elisa

Participant

February 3, 2015 at 12:25

Hi, i updated all plugin downloading from your link but nothing changes. How can i fix the problem now?

#39105 Copied

Eva Kemp

Support staff

February 3, 2015 at 12:54

Hello,

The problem was caused by the product “Airless Crema Viso Dry and Damaged Skin Night 30 ml”. In short description editor you added the class <div class="product_description"> but you didn’t close that “div”. I’ve added </div> at the end and now the products are shown fine. Please clear your browser cache and check the site.

Thank you.
Regards,
Eva Kemp.

#39112 Copied

Elisa

Participant

February 3, 2015 at 12:59

Oh my god, thank you soooooo much!!
have a good day,
best regards

Elisa

#39116 Copied

Robert Hall

Support staff

February 3, 2015 at 13:09

Hello,

You’re welcome!

Regards,
Robert Hall.

#39119 Copied
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