Return to previous page

Problem with “Compare” in Client Account Page

This topic has 4 replies, 2 voices, and was last updated 6 hours, 51 minutes ago ago by Rose Tyler

  • Avatar: Gracu_
    Gracu_
    Participant
    November 14, 2024 at 09:13

    Hello,

    When I remove the ‘Compare’ tab in the ‘My Account’ section in XStore Elementor Builder, the tab doesn’t disappear, and an error appears on the page. Why is this happening? Please help.

    Best regards.

    Content is visible for topic creator and
    support staff only.
    Files is visible for topic creator and
    support staff only.
    #423309 Copied Theme version: 9.4.4
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2024 at 10:06

    Hello, Gracu_,

    Thank you for reaching out to us.

    You need to update the Core plugin – https://prnt.sc/7e_tDzLyq9ap https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Best regards,
    8Theme’s Team

    #423334 Copied
    Avatar: Gracu_
    Gracu_
    Participant
    November 14, 2024 at 10:50

    Thank you so much. I updated the Core plugin and all other plugins, but ‘Compare items’ still doesn’t working.

    Files is visible for topic creator and
    support staff only.
    #423347 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2024 at 11:17

    Hello, Gracu_,

    Please provide FTP access in the private content area, so that we can check and help you.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

    #423357 Copied
  • Viewing 4 results - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.Log in/Sign up

8theme customization service

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Poster – WooCommerce Theme
lazy-placeholder
Shoes Store – WooCommerce Theme
lazy-placeholder
Spa – WooCommerce Theme
lazy-placeholder
Minimal Fashion Store – WordPress WooCommerce Theme
lazy-placeholder
Underwear – WooCommerce Theme
lazy-placeholder
School – WordPress Theme
lazy-placeholder
Application – WooCommerce Theme
lazy-placeholder
Games Dark – WordPress WooCommerce Theme
lazy-placeholder
Meeting – WordPress Theme
lazy-placeholder
NFT Crypto Marketplace – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.