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Problem with configuration of Wheels template in Royal theme

This topic has 17 replies, 3 voices, and was last updated 9 years, 10 months ago ago by Eva Kemp

Verdelogico

Member

January 7, 2015 at 16:16

Hi, i have the next web:
http://nuevaweb.2gasesorias.com/
I’m using the template wheels
https://www.8theme.com/demo/royal/?page_id=20719&et_styles=0-1-1-6-0-1
I import all the content, i clean all and do all again but the problem persists

My english isnt perfect, im from Colombia, but thanks for the help with this ticket 🙂

First is the header, the header in the demo is on the menu, but appear to stay the menu-header is in a block and the slider is in another block, i want have it configured exactly as the demo, because the client want the web exactly, just change images and texts, i change the options in the header, in header style -> theme options, but the problem persist.

The second problem is the content of the first page, wheels page, happened that the content is different from the demo wheels page, maybe an copy paste of the code of that page in the actual page can solve it but i havent the original demo content.

The third problem, is more a question, how can i create in the menu a link that reffer to a section of the page, for make it work the menu like a menu onepage – Solved, this, was my error 🙂

I tried several times to configure the theme in another server but the problem persist, i read all the documentation but i cant find which are the problems, i attach credentials to the website, if you need credentials for filezzila just tell me, thanks

Please, contact administrator
for this information.

#32304 Copied

16 Answers

Verdelogico

Member

January 7, 2015 at 16:31

I made it all, just editing the page layout that was all the problem with wheels template, that option was hidden so i never touch it, but now all appear to be working, thanks so much 🙂 if need someting i tell you, you can close the ticket, excusme for the ticket, have nice day, best regards

#32309 Copied

Robert Hall

Support staff

January 8, 2015 at 08:40

Hello,

We’re glad to hear it.
You are welcome and thank you for the feedback.
We really appreciate it!

Have a good day!

Regards,
Robert Hall.

#32332 Copied

Verdelogico

Member

January 8, 2015 at 22:51

Hi , i have a problem with the footer, i cant let configurated the footer of the theme like the footer in:

https://www.8theme.com/demo/royal/?page_id=20719&et_styles=0-1-1-6-0-1

Can you help me to put the footer like in the demo so i modify it, thanks so much i attach access details to the webpage.

And a comment, when i modify an option in the theme options, or the menu, i must save again the home page (Inicio page) so the header work again, thanks for the help and please dont delete the content of the inicio page because thats corporative info of the client, thanks so much.

Please, contact administrator
for this information.

#32531 Copied

Eva Kemp

Support staff

January 8, 2015 at 23:10

Hello,

Your site is giving “Server not found” error.
Please check it with your host.

Thank you.
Regards,
Eva Kemp.

#32535 Copied

Verdelogico

Member

January 9, 2015 at 15:21

Hi can you check again the site is up thanks 🙂

#32670 Copied

Eva Kemp

Support staff

January 9, 2015 at 17:16

Hello,

Have you restricted access to your site?
Do you want to have the same logo in footer as on our demo or make some other modifications?

Thank you.
Regards,
Eva Kemp.

#32689 Copied

Verdelogico

Member

January 9, 2015 at 17:20

NO, it have access from anywhere, i want the footer and prefooter like in the demo, i cant let it exactly as in the demo, appear some blank spaces in the upper section and i must let in the widget blank spaces for dissapear the cards widget and prefooter widget, but appear some spaces and don look like in the demo the footer and prefooter area, can you help me with that please 🙂

#32691 Copied

Robert Hall

Support staff

January 10, 2015 at 08:23

Hello,

Sorry, but right now we have problem to see your site. Have message “This web page is not available”.

Regards,
Robert Hall.

#32736 Copied

Verdelogico

Member

January 13, 2015 at 14:11

Hi i did it again and the site is up all the time, cna you check again please 🙂

#33173 Copied

Eva Kemp

Support staff

January 13, 2015 at 18:04

Hello,

Could you please show a screenshot what spaces you want to remove to have clear understanding?

Thank you.
Regards,
Eva Kemp.

#33259 Copied

Verdelogico

Member

January 15, 2015 at 17:15

Hi,thanks for the reply the problems are referred to the explanation image:

http://nuevaweb.2gasesorias.com/wp-content/uploads/2015/01/2ga.png

1: The space is bigger, compared with the space in the demo.
2. The space is very bigger.
3. Remove that frame please 🙂
4. The colors are diferent thant the footer in the config panel, letters arre black but in the demo are white.
5. That frame is good 🙂
6. Repeat the 6 here, i configure it.
7. A lot of space.

Please let the info in widgets so i can modify it or in statics block so i can modify it, i follow the tutorial but i couldnt without modify css rules and that could be a problem for the client, so for that i create the ticket 🙂

If the Site loock wrong in style just is necessary go to the page inicio or homepage and save it again, it reload something and the webpage show correctly again, i dont know why is happening this trouble since the installation, thanks so much for the help.

#33677 Copied

Eva Kemp

Support staff

January 15, 2015 at 18:06

Hello,

The image link isn’t loading.
Please check it.

Thank you.
Regards,
Eva Kemp.

#33694 Copied

Verdelogico

Member

January 15, 2015 at 20:34

Hi, the image is in the same hosting of the website and is up i already checked, maybe the ip you have have some trouble, so if you can connect from a proxy or from another internet connection should work, i have some tools online for see when the website is down and the site is always up, so can you check again please, i already checked 🙂 thanks

#33738 Copied
Eva Kemp

Support staff

January 15, 2015 at 22:05
Hello,

Please add this code in custom.css file:
```
.copyright-2, .copyright-3, .copyright, .main-footer {
    padding-top: 0px !important;
}
.footer-top.footer-top-2 a {
color: white !important;
}
.content-page {
    margin-bottom: 0px !important;
}
```
How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

“R” image can be removed in static block that you use for footer. Please check.
Could you please describe your 6th request with more details?

Thank you.
Regards,
Eva Kemp.
#33762 Copied
Verdelogico

Member

January 16, 2015 at 15:44

For now i think i can change the footer items, i mail us if i need modify something else, thanks co much 🙂

#33894 Copied

Eva Kemp

Support staff

January 16, 2015 at 16:06

Hello,

You’re welcome.

Regards,
Eva Kemp.

#33897 Copied
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The issue related to '‘Problem with configuration of Wheels template in Royal theme’' has been successfully resolved, and the topic is now closed for further responses

Problem with configuration of Wheels template in Royal theme

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