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Problem with coupons - by David Henry - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 7 years ago ago by Rose Tyler

  • Avatar: David Henry
    David Henry
    Participant
    December 8, 2017 at 11:20

    Hi Guys,

    We’ve installed Smart Coupons from Woocommerce which works well, one of the features is to allow the customer to enter their own price. When we do it doesn’t add to the cart.

    I’ve tested this on TwentySeventeen and it works just fine, so it looks to be an Xstore issue, but I don’t see any errors in the console, it just doesn’t work.

    Can you take a look?

    https://www.spindizzyrecords.com/product/gift-voucher-open/

    David
    PS everything is 100% up to date.

    #179695 Copied Theme version: lastest WooCommerce version: latest
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 8, 2017 at 11:50

    Hello,

    Thanks for the topic.
    You need to test such problem with default woocommerce theme – Storefront.
    Try to disable “AJAX add to cart for simple products” option in Theme options > E-Commerce > Single Product Page.
    Let us know results.

    Regards

    #179701 Copied
    Avatar: David Henry
    David Henry
    Participant
    December 8, 2017 at 12:00

    turning off Ajax fixes the issue, thanks.
    d

    #179705 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 8, 2017 at 12:01

    You’re welcome!
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

    #179708 Copied

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