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Problem with CUSTOM TAB TITLE - by EE Eric

This topic has 14 replies, 3 voices, and was last updated 5 years, 6 months ago ago by Olga Barlow

EE Eric

Participant

August 27, 2019 at 09:12

Hi there,
I just realized that CUSTOM TAB TITLE doesn’t work on my site. Look here:
1. https://prnt.sc/oy0sup
2. https://prnt.sc/oy0t7k
I mean, try to click on it (GWARANCJA & DOSTAWA) in any available product on my site. It works great, but few days ago I have added new products.

Also you can see on the second screen: [share title=”Udostępnij:” text=”Bergamo II”]
It looks like the site doesn’t take styles from the code.

Can you help me?

Greetings.

#220116 Copied Theme version: New

13 Answers

EE Eric

Participant

August 27, 2019 at 09:18

Now I can see that other styles doesn’t work…

#220117 Copied

EE Eric

Participant

August 27, 2019 at 09:29

I have updated the theme and xcore. Now styles works, but CUSTOM TAB TITLE button doesn’t. Also I can see that the “popular products” widget doesn’t work too. It always get the newest products, now (when I added new products) it remain still.

#220118 Copied

EE Eric

Participant

August 27, 2019 at 11:31

Now I can see that all of my buttons become txt?? What happened?

#220126 Copied

EE Eric

Participant

August 27, 2019 at 11:43

Hi again.
I can see that all of quotation marks disappear, example:

class=menu

What happened?

#220131 Copied

EE Eric

Participant

August 27, 2019 at 11:52

Lok at this: https://prnt.sc/oy3g8j

#220132 Copied

Olga Barlow

Participant

August 27, 2019 at 17:28

Hello,

1) Seems you have updated plugin but have not updated theme first time. Don’t update XStore core plugin without theme update in future.
2) You have js errors and it caused the issue with tabs http://prntscr.com/oy8zub So, update the theme to version5.6, XStore core plugin to version 1.2.7, clear plugin cache and check if you still have the problem. Reply back with WP Dashboard and FTP access to your site in case still have the problem.

Regards

#220163 Copied

EE Eric

Participant

August 28, 2019 at 09:29

I have updated to version 5.6, , clear cache and it works. but this CUSTOM TAB TITLE still doesn’t work.

#220234 Copied

Rose Tyler

Support staff

August 28, 2019 at 09:31

Hello,

Provide temporary wp-admin and FTP access.

Regards

#220235 Copied

EE Eric

Participant

August 28, 2019 at 09:45

Hi again.

Temporary access and ftp.

Please contact administrator
for this information.

#220240 Copied

EE Eric

Participant

August 28, 2019 at 09:46

Also gallery in products doesn’t work.

#220241 Copied

Olga Barlow

Participant

August 28, 2019 at 10:22

Hello,

Looks, that problem caused by minification option of the cache plugin. We found a lot of 404 errors if the option is enabled in auto mode https://prnt.sc/oyjvyz Contact your hosting provider to find the reason of these errors. Meanwhile, keep enabled the manual mode https://prnt.sc/oyjxi0 till you fix the 404 error for the minified files.

Regards

#220249 Copied

EE Eric

Participant

August 28, 2019 at 10:30

ok thank you. now revolution slider says: [rev_slider_vs alias=home-furniture]

#220253 Copied

Olga Barlow

Participant

August 28, 2019 at 10:51

Hello,

Oh, sorry, disabled it for testing purposes. Fixed. Check now.

Regards

#220257 Copied
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